Well-Known Member
Nov 30, 2009
Whenever a client accesses various services they will receive an SSL error saying that it is not trusted.

it happens if they go to or if they use SSL for IMAP/POP3, it will keep popping up until it is trusted.

How can is set it up correctly so that they do not see any SSL warnings at all?

I think i have something setup incorrect because i have https on the main domain on the server, so works but if a client accidentally puts https on their domain which should not have https ie.. it will bring up the main domains website after throwing the trusted SSL error.


Staff member
Apr 11, 2011
Hello :)

SSL certificates for your services such as cPanel and POP/IMAP are handled via:

"WHM Home » Service Configuration » Manage Service SSL Certificates"

Typically, you would purchase a certificate for the hostname of the server, install the certificate using the above option for all services, and then advise your customers to use your server's hostname in their email client configuration.

Thank you.