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Mac User - Jailed Shell Access Trouble

Discussion in 'General Discussion' started by Selena, Feb 6, 2010.

  1. Selena

    Selena Active Member

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    I have a Mac customer who can't access his account via SSH (Jailshelled). He has tried Telnet Launcher and Apple's terminal. He keeps getting permission denied messages.

    He's tried using:

    username@IP and username@domain.com.

    Any help would be appreciated on how to log in via Mac.

    Thank you.
     
  2. InstaCarma_Tech

    InstaCarma_Tech Well-Known Member

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    There could be various reasons for this. For a start, get his global IP and check whether it is allowed for SSH access in the server.
    And also check the firewall for any blocks.
     
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  3. Selena

    Selena Active Member

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    Thanks. Where do I check if the IP is allowed for SSH? I didn't have to configure IPs on the older server for SSH use.
     
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