Mac users getting "Not enough Memory"

internetfab

Well-Known Member
PartnerNOC
Feb 20, 2003
335
0
166
Gothenburg, Sweden
cPanel Access Level
DataCenter Provider
We're currently having 2 customers using Mac with the same problems.. They're getting "Not enough memory" in Outlook when trying to send mail using our smtp. They're able to recieve emails, but have never ever been able to send one.

Using Eudora produces the same error.

Searched the forums for anything related to this but to no avail. Anyone got a quick answer? ;)

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internetfab

Well-Known Member
PartnerNOC
Feb 20, 2003
335
0
166
Gothenburg, Sweden
cPanel Access Level
DataCenter Provider
they do. Using the same login/password as their account. I've talked them through it on the phone. One of the customers resorted to using his providers smtp instead and got that working without a problem.

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gmarton

Member
Jan 26, 2003
22
0
151
I assume this is happening on OS 9 since there is no outlook for OS X.
Have you tried to increase memory allocation of outlook?
You can increase memory in OS 9.x like this:
1: quit Outlook
2: locate th application on the hard drive
3: click on app once which will select it
4: hit apple i to get an info window
5: increase memory allocation (both min and max)
6:close window, you should should be set.

I hope this helps...

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infinityws

Well-Known Member
Feb 20, 2003
110
0
166
How does an application report it is out of memory just because of something on the server.

This makes no sense whatsoever and seems more like a bug in the way the application talks to the server.

But as someone else suggested, increase the memory size.

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infinityws

Well-Known Member
Feb 20, 2003
110
0
166
Originally posted by gmarton
I assume this is happening on OS 9 since there is no outlook for OS X.
Have you tried to increase memory allocation of outlook?
You can increase memory in OS 9.x like this:
1: quit Outlook
2: locate th application on the hard drive
3: click on app once which will select it
4: hit apple i to get an info window
5: increase memory allocation (both min and max)
6:close window, you should should be set.

I hope this helps...

cPanel.net Support Ticket Number:
DO NOT INCREASE THE MINIMUM, only the Max Size.

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gmarton

Member
Jan 26, 2003
22
0
151
my reason

The reason I also increased the minimum is because that was the only way I got it to work. I know Its a waste of RAM... but I was able to check mail. I think its rather an MS Outlook issue rather than server's.

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infinityws

Well-Known Member
Feb 20, 2003
110
0
166
Re: my reason

Originally posted by gmarton
The reason I also increased the minimum is because that was the only way I got it to work. I know Its a waste of RAM... but I was able to check mail. I think its rather an MS Outlook issue rather than server's.

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Must be a bug with Outlook, as minimum ram wouldn't affect its ram usage, maximum ram would :D

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