Mail Abuse Issue

[hostinghub]

Hi all,

Urgent helps needed, been receiving complaints from my users that some mail recipients have been rejecting emails from our server. This is the errors received.
Infact to resolve this, I have obtained a new IP YYY.YY.YY.YY and use it to change site IP for affected accounts, did a test email and realised that it is still sending out from XX.XX.XXX.XX. Pls Helllpppp

[email protected]
SMTP error from remote mail server after initial connection:
host mail1.nus.edu.sg [137.132.14.19]: 550 5.7.1 Mail from XX.XX.XXX.XX refused by rbl-plus.mail-abuse.org. Please see http://mail-abuse.com/cgi-bin/lookup?ip_address=XX.XX.XXX.XX for further information.

 

[brendanrtg]

NUS have no good sysadmin?

 

[freedman]

Hi all,

Urgent helps needed, been receiving complaints from my users that some mail recipients have been rejecting emails from our server. This is the errors received.
Infact to resolve this, I have obtained a new IP YYY.YY.YY.YY and use it to change site IP for affected accounts, did a test email and realised that it is still sending out from XX.XX.XXX.XX. Pls Helllpppp

check /etc/exim.conf

exim ALWAYS sends email out from the base server IP address (I know, this is annoying and frustrating, as one IP/host on your server sending spam will cause problems for all), however, you can tell exim to send ALL email from a different IP address

look in /etc/exim.conf for an "interface" directive
it should be under transports:
# This transport is used for delivering messages over SMTP connections.
begin transports
remote_smtp:
driver = smtp
interface = YYY.YYY.YYY.YYY

 

[lloyd_tennison]

Cpanel will overwrite that with an exim update.

Try this thread instead:

http://forums.cpanel.net/showpost.php?p=245194&postcount=1