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Mail accounts unable to receive replies.

Discussion in 'E-mail Discussions' started by Mazer, Jul 28, 2010.

  1. Mazer

    Mazer Member

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    I can only receive replies from emails on the same domain. For example, my colleague sends me an email to two addresses, and I receive both and attempt to reply.

    I replied to my colleagues two emails one from me@domain1.com & me@domain2.com to colleague@domain1.com; He only receives the reply from me@domain1.com, the same domain as the original email.

    Is there anyway to sort this in WHM - the hosts will not give us software support.
     
  2. Lyttek

    Lyttek Well-Known Member

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    Is your email program configured to only send through one account? (are you using the same program for both addresses?)

    Can you send him an email from both accounts? (not a reply, just a new message...)

    Has he checked to see if your missing email is getting caught by a spam filter on his end?
     
  3. eth00

    eth00 Well-Known Member
    PartnerNOC

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    That sounds like something may be up with the server, I would ask the host to take a quick look at the exim_mainlog and see what is going on.
     
  4. eth00

    eth00 Well-Known Member
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    There is not, glad you were able to resolve the issue :)
     
  5. Mazer

    Mazer Member

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    I have it sorted now - creating name servers and mx entries on the site were moot as they were resolved elsewhere, logged into hosting site and resolved the issue, creating mx entries etc.

    is there a mark as solved type thing on this forum?
     
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