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Mail authentication not working for .com.XX domains since cPanel 11.26.9

Discussion in 'E-mail Discussions' started by Kent Brockman, Oct 4, 2010.

  1. Kent Brockman

    Kent Brockman Well-Known Member

    Jan 20, 2008
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    Buenos Aires, Argentina
    cPanel Access Level:
    Root Administrator
    As you can read in the subject, I've noticed that SPF and DKIM cannot be enabled for domains that not come in the form of .COM. I host argentinean domains, so is the most used, but I'm noticing that cPanel is marking as disabled the mail authentication for those domains with .com.XX extensions.
    Please note that all that domains had authentication enabled by default since long time. But since the upgrade to 11.26.9 the mail auth is inactive, but enabled.

    The only main difference I found between .COM and .COM.XX domains is that .COM have the MX entry present in the DNS Editor at WHM, while the .COM.XX don't.

    Is this a bug or part of the changes in the way cPanel works with SPF/DKIM? What else can I check to fix this?

    Attached Files:

    #1 Kent Brockman, Oct 4, 2010
    Last edited: Oct 4, 2010

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