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Mail bounced back from only one domain.. perplexing!!

Discussion in 'E-mail Discussions' started by tutt, Jul 16, 2003.

  1. tutt

    tutt Well-Known Member
    PartnerNOC

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    The following bounce message is received when a mail is sent from anywhere (not just the RR account you see in the example) to a forwarder on ONE specific domain. The forwarder has been deleted and re-setup to no avail. It also bounces back even if it is setup as a regular POP mailbox. Here is the bounce message.. what is going on??:

    The original message was received at Tue, 15 Jul 2003 18:52:38 -0400 (EDT)
    from xxxxxxxxxx.com [xx.xx.xx.xx]

    ----- The following addresses had permanent fatal errors -----
    <webmaster@whateva.net>
    (reason: 550-ms-smtp-02.nyroc.rr.com [24.92.226.49] is currently not permitted to relay)

    ----- Transcript of session follows -----
    ... while talking to whateva.net.:
    >>> DATA
    <<< 550-ms-smtp-02.nyroc.rr.com [24.92.226.49] is currently not permitted to relay
    <<< 550-through this server. Perhaps you have not logged into the pop/imap server
    <<< 550-in the last 30 minutes or do not have SMTP Authentication turned on in your
    <<< 550 email client.
    550 5.1.1 <webmaster@whateva.net>... User unknown
    <<< 503 valid RCPT command must precede DATA

    Reporting-MTA: dns; ms-smtp-02.nyroc.rr.com
    Received-From-MTA: DNS; bgm-24-24-90-53.stny.rr.com
    Arrival-Date: Tue, 15 Jul 2003 18:52:38 -0400 (EDT)

    Final-Recipient: RFC822; webmaster@whateva.net
    Action: failed
    Status: 5.1.1
    Remote-MTA: DNS; whateva.net
    Diagnostic-Code: SMTP; 550-ms-smtp-02.nyroc.rr.com [24.92.226.49] is currently not permitted to relay
    Last-Attempt-Date: Tue, 15 Jul 2003 18:52:39 -0400 (EDT)

    cPanel.net Support Ticket Number:
     
  2. howard

    howard Well-Known Member

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    is the domain in /etc/localdomains

    cPanel.net Support Ticket Number:
     
  3. tutt

    tutt Well-Known Member
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    Yes, that was it. I don't know why or how the domain was removed from there, but everything is working now. Problem solved.. thanks very much.

    cPanel.net Support Ticket Number:
     
  4. jdawes

    jdawes Well-Known Member

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    ridiculous

    I truly do not understand how this happened but i had this problem once before and i only fixed it by removing the domain from the server.

    anyhow, i checked in the localdomains file and sure enough, the domain in question had someone become corrupted and turned into a subdomain, a subdomain which i never added and it only happened with this one domain.

    i really wish i knew what i did or how it occurred so that it wouldnt happen again.
     
  5. omegatng

    omegatng Member

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    Had this happen to me just now, but it was after changing the IP of a certain site to its own IP. Odd, huh?

    I added it back to local domains and it works ok now.
     
  6. nyjimbo

    nyjimbo Well-Known Member

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    Same thing for me. One customer who has been on for many months just called and said he hasnt received mail since the latest update. After reading this thread I went to localdomains and sure enough its gone. Had to re-add and then restarted EXIM (not sure if that was needed).

    :confused:
     
  7. paivlek

    paivlek Registered

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    I have one domain out of over 100 that continually gets removed from the etc/localdomains file. The only way I know its happened again is I get a call from the customer saying their mail is bouncing again. Each time I just have to re-add it and all is well. I have even tried removing the domain and adding it again, but still no go.

    It happens about every 10 days or so. If it was a one-off, I could understand, but just this one domain repeatedly has problems.

    Any ideas would be greatly appreciated.
     
  8. tutt

    tutt Well-Known Member
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    You could create a simple cron script to check for it every hour and then replace it if it is not in the file.
     
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