mail broken on one domain

[sp3ctre69]

As of this morning I can't get mail on my primary email address. This has been working for years and all my other domains are working fine.

The password is fine, I even changed it to check.

I created a new email account to test that, has the same issue.

When I log into webmail I get the cpanel screen, username and password gets through that ok but when I click roundcube it just dumps me at logon screen with "login failed" message.

The mail I send to these accounts are getting forwarded to my domains default email account.

Any ideas?

Thanks

 

[sp3ctre69]

Solved it... domain had the wrong owner in the userdomains file

 

[cPanelMichael]

Solved it... domain had the wrong owner in the userdomains file

I am happy to hear the issue is now resolved. Thank you for taking the time to update this thread with the resolution.