mail broken on one domain

sp3ctre69

Well-Known Member
Aug 14, 2006
107
4
168
As of this morning I can't get mail on my primary email address. This has been working for years and all my other domains are working fine.

The password is fine, I even changed it to check.

I created a new email account to test that, has the same issue.

When I log into webmail I get the cpanel screen, username and password gets through that ok but when I click roundcube it just dumps me at logon screen with "login failed" message.

The mail I send to these accounts are getting forwarded to my domains default email account.

Any ideas?

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Solved it... domain had the wrong owner in the userdomains file
I am happy to hear the issue is now resolved. Thank you for taking the time to update this thread with the resolution.