Hi folks, I noticed today that when a customer chooses the "Configure Email Client" option in cpanel, the resulting page "clientconf.html" displays incorrect information about the SSL server hostname.
We use a basic naming convention for our servers similiar to this...
server001.domain.com
server002.domain.com
And we run a wildcard certificate for the cpanel service certificates - i.e *.domain.com
So the server's hostname is always covered by SSL for the relevent services.
Unfortunately, cpanel hasn't picked up on that and on all our servers, the info provided to the customer for them to connect via ssl is...
mail.domain.com
Which is of course completely incorrect and causes confusion for the customers. In fact, it's pretty ridiculous as it seems to suggest that a unique SSL certificate should be set up for each server individually. I'm not sure why it adds the "mail" prefix.
I am going to make the assumption that the way we have configured this is the most common way of setting up the service certificates and that this issue will affect any web host using this method.
So my questions are...
1. Is there a way to specifiy the SSL hostname somewhere, so that the customers can be presented with the correct info in cpanel?
2. If we are not doing this correctly (using a wildcard cert), what other way is recommended? I don't think it is practical to purchase an individual SSL cert for each server.
I can see this turning into a feature request :-(
Thanks for your time.
We use a basic naming convention for our servers similiar to this...
server001.domain.com
server002.domain.com
And we run a wildcard certificate for the cpanel service certificates - i.e *.domain.com
So the server's hostname is always covered by SSL for the relevent services.
Unfortunately, cpanel hasn't picked up on that and on all our servers, the info provided to the customer for them to connect via ssl is...
mail.domain.com
Which is of course completely incorrect and causes confusion for the customers. In fact, it's pretty ridiculous as it seems to suggest that a unique SSL certificate should be set up for each server individually. I'm not sure why it adds the "mail" prefix.
I am going to make the assumption that the way we have configured this is the most common way of setting up the service certificates and that this issue will affect any web host using this method.
So my questions are...
1. Is there a way to specifiy the SSL hostname somewhere, so that the customers can be presented with the correct info in cpanel?
2. If we are not doing this correctly (using a wildcard cert), what other way is recommended? I don't think it is practical to purchase an individual SSL cert for each server.
I can see this turning into a feature request :-(
Thanks for your time.