Mail Client Manual Settings for Outlook

Reus1995

Registered
Feb 8, 2019
3
0
1
the Netherlands
cPanel Access Level
Website Owner
I am the owner of an email webmail account from geOO roundcube.
I like to get my emails also in my outlook ( 2010 ) and Windows 7.
I was aible to do two gamil accounts.
But the webmail account failed.
First I tried the automatic setting but that didn't work.
After that the manual setting of also this failed.

Does anyone know what the problem could be??

Thanks in advance.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,903
2,237
463
Hello @Reus1995,

Can you let us know of any specific error messages you see when attempting to setup the email account? What mail server settings are you using (without sharing a real domain name)?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,903
2,237
463
Hello @Reus1995,

Can you try entering the specific email address and password under SMTP authentication section? Also, can you confirm you are entering "[email protected]" as opposed to just "user" for the username sections? The "@domain.tld" suffix is required.

Thank you.