Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Mail delivery failed: returning message to sender

Discussion in 'E-mail Discussion' started by Nirjonadda, Apr 23, 2015.

  1. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    600
    Likes Received:
    15
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    I have error from Yahoo, Please let me know, How to fixing on this issue.

    Mail delivery failed: returning message to sender

    Mail Delivery System To info@mysite.com

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    my@yahoo.com
    host mta6.am0.yahoodns.net [98.136.217.203]
    SMTP error from remote mail server after end of data:
    554 5.7.9 Message not accepted for policy reasons. See http://postmaster.yahoo.com/errors/postmaster-28.html

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <info@mysite.com>
    Received: from na.nirmoladda.com ([194.145.208.207]:38959 helo=mail.mysite.com)
    by na.nirmoladda.com with esmtpsa (TLSv1.2HE-RSA-AES256-GCM-SHA384:256)
    (Exim 4.85)
    (envelope-from <info@mysite.com>)
    id 1YlFxo-0007qy-4s
    for my@yahoo.com; Thu, 23 Apr 2015 08:10:40 -0400
    Date: Thu, 23 Apr 2015 12:10:40 +0000
    To: my@yahoo.com
    From: "my@yahoo.com" <my@yahoo.com>
    Sender: my@mysite.com
    Message-ID: <20150423121039.8a90ba99d479@www.mysite.com>
    MIME-Version: 1.0
    Content-Type: text/plain; charset="UTF-8"
    Content-Transfer-Encoding: 8bit
    X-Priority: 3
    X-Mailer: vBulletin Mail via PHP
    X-vBMail-BouncedFrom: my@yahoo.com
    X-vBMail-BounceKey: dd5dcb423b8481d32a07fa5e6b966b1d
    Subject: vBulletin Database Error!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. keat63

    keat63 Well-Known Member

    Joined:
    Nov 20, 2014
    Messages:
    1,013
    Likes Received:
    45
    Trophy Points:
    28
    cPanel Access Level:
    Root Administrator
    do you have dkim and spf enabled.
     
  3. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    600
    Likes Received:
    15
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    Yes, DKIM and SPF are Enabled and Active (DNS Check Passed)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. keat63

    keat63 Well-Known Member

    Joined:
    Nov 20, 2014
    Messages:
    1,013
    Likes Received:
    45
    Trophy Points:
    28
    cPanel Access Level:
    Root Administrator
    Have you checked that you're not blacklisted anywhere.
    although to be fair, if you were, then it would be more than Yahoo bouncing you.

    I just noticed your headers are you sending to Yahoo from yourserver, as your headers would indicate that your'e sending to Yahoo, but spoofing the sender as Yahoo.
     
    #4 keat63, Apr 23, 2015
    Last edited: Apr 23, 2015
  5. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    600
    Likes Received:
    15
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    How to check if am blacklisted or not?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. keat63

    keat63 Well-Known Member

    Joined:
    Nov 20, 2014
    Messages:
    1,013
    Likes Received:
    45
    Trophy Points:
    28
    cPanel Access Level:
    Root Administrator
    mxtoolbox.com is a great tool for checking all sorts of DNS type things including email blacklist.
     
  7. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    600
    Likes Received:
    15
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,802
    Likes Received:
    1,895
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Please review the following URL that Yahoo provides, explaining why your message was blocked:

    https://help.yahoo.com/kb/SLN7253.html?impressions=true

    It looks like your FROM address in the example you provided is using Yahoo.com instead of your actual domain name.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice