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Mail delivery failed: returning message to sender

Discussion in 'E-mail Discussion' started by samisel, Apr 18, 2018.

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  1. samisel

    samisel Member

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    Hi,
    I cannot send email, but can receive !
    this message return

    Code:
    "Mail delivery failed: returning message to sender
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
    xxx@domin.com
    host mx.spamexperts.com [85.25.237.172]
    SMTP error from remote mail server after end of data:
    550 Sender's policy prohibits this message: Reject
    Reporting-MTA: dns; outbound-lv01 xxxremail.com
    
    Action: failed
    Final-Recipient: rfc822; xxx@domin.com
    Status: 5.0.0
    Remote-MTA: dns; mx.spamexperts.com
    Remote-MTA: X-ip; [85.25.237.172]
    X-Remote-MTA-smtp-greeting: X-str; 220 mx34.antispamcloud.com ESMTP Exim 132559 Wed, 18 Apr 2018 10:05:26 +0200
    X-Remote-MTA-helo-response: X-str; 250-mx34.antispamcloud.com Hello outbound-lv01.xxxemail.com [216.227.213.45]
    X-Exim-Diagnostic: X-str; SMTP error from remote mail server after end of data: 550 Sender's policy prohibits this message: Reject
    Diagnostic-Code: smtp; 550 Sender's policy prohibits this message: Reject
    
    
     
    #1 samisel, Apr 18, 2018
    Last edited by a moderator: Apr 18, 2018
  2. keat63

    keat63 Well-Known Member

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    Sender's policy prohibits this message

    I'd say it looks like where ever you are trying to send the email is rejecting you for spam content.
     
    samisel likes this.
  3. samisel

    samisel Member

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    what can i do?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello @samisel,

    Your access level shows as "Website Owner". I recommend reporting this issue to your web hosting provider so they can take a closer look at this and rule out any issues with the server itself that could be leading to the rejection of emails by remote mail servers.

    Thank you.
     
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