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Mail Delivery failure

Discussion in 'E-mail Discussions' started by Davis Mithamo Mwaniki, Jul 13, 2015.

  1. Davis Mithamo Mwaniki

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    Dear team,
    Please assist in finding a solution to below issue that am currently facing. I can send Mails but can receive them from Outlook client as well as from web client.
     
    #1 Davis Mithamo Mwaniki, Jul 13, 2015
    Last edited by a moderator: Jul 13, 2015
  2. vanessa

    vanessa Well-Known Member
    PartnerNOC

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    I think the error is fairly clear. When you are sending email from your mail client, make sure you have SMTP authentication enabled with your email's username and password.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    To clarify, are you receiving this error message when attempting to send a message, or does a particular user receive this error message when sending to your server? Is "SMTP Authentication" enabled in the mail client?

    Thank you.
     
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