1. 

   Davis Mithamo Mwaniki Registered

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   Jul 13, 2015

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   Dear team,
   Please assist in finding a solution to below issue that am currently facing. I can send Mails but can receive them from Outlook client as well as from web client.
   

    

   #1 Davis Mithamo Mwaniki, Jul 13, 2015

   Last edited by a moderator: Jul 13, 2015
2. 

   vanessa Well-Known Member

   PartnerNOC

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   I think the error is fairly clear. When you are sending email from your mail client, make sure you have SMTP authentication enabled with your email's username and password.

    

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   #2 vanessa, Jul 13, 2015
3. 

   cPanelMichael Forums Analyst

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   Hello
   
   To clarify, are you receiving this error message when attempting to send a message, or does a particular user receive this error message when sending to your server? Is "SMTP Authentication" enabled in the mail client?
   
   Thank you.

    

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   #3 cPanelMichael, Jul 15, 2015

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