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Mail Delivery failure

Discussion in 'E-mail Discussion' started by Davis Mithamo Mwaniki, Jul 13, 2015.

  1. Davis Mithamo Mwaniki

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    Dear team,
    Please assist in finding a solution to below issue that am currently facing. I can send Mails but can receive them from Outlook client as well as from web client.
     
    #1 Davis Mithamo Mwaniki, Jul 13, 2015
    Last edited by a moderator: Jul 13, 2015
  2. vanessa

    vanessa Well-Known Member
    PartnerNOC

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    I think the error is fairly clear. When you are sending email from your mail client, make sure you have SMTP authentication enabled with your email's username and password.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    To clarify, are you receiving this error message when attempting to send a message, or does a particular user receive this error message when sending to your server? Is "SMTP Authentication" enabled in the mail client?

    Thank you.
     
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