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Mail Delivery Report blank, but showing "Results: xxxx", with Mailscanner

Discussion in 'E-mail Discussion' started by domeneas, Mar 1, 2017.

  1. domeneas

    domeneas Active Member

    Sep 20, 2013
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    regarding Mail Delivery Reports

    so I have several servers, most are fine, 2 are showing no data when viewing MDR. It does show "The search matches xxxx records." at the top, but the list of the matches is blank.

    The server has Mailscanner FE installed and working. Turning it off and MDR works fine again.

    The eximstats database has all the data, I have have changed both eximstats and root MySQL passwords. I have force updated Cpanel and Mailscanner.

    I've checked out several other threads, but not found a solution here.

    I see the following in tailwatchd_log:

    Use of uninitialized value $ip in concatenation (.) or string at /usr/local/cpanel/Cpanel/TailWatch/ line 612, <GEN9> line 489886.
    Use of uninitialized value $port in concatenation (.) or string at /usr/local/cpanel/Cpanel/TailWatch/ line 612, <GEN9> line 489886.
    Use of uninitialized value $ip in exists at /usr/local/cpanel/Cpanel/TailWatch/ line 624, <GEN9> line 489886.

    Any clue here?

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    This suggests an issue with the MailScanner FE plugin. I recommend reporting this issue to the developer of the plugin to determine the best course of action.

    Thank you.
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