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Mail Delivery Reports broken in 11.60.0.10?

Discussion in 'E-mail Discussions' started by natenate19, Oct 25, 2016.

  1. natenate19

    natenate19 Registered

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    Mail Delivery Reports in WHM appears broken on multiple servers running cPanel 11.60.0.10, all CentOS 7.2 on the Current Tier. When navigating to WHM --> Mail Delivery Reports this results:

    The hash value varies but the rest of the error message is the same across multiple servers. For what it's worth:

    Exists, and there is nothing logged to the cPanel error_log.

    Mail Delivery Reports worked fine through 11.60.0.5.

    Anyone else notice the same?
     
  2. TCB13

    TCB13 Well-Known Member

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    Also having this issue, and really I need email reports.
     
  3. jndawson

    jndawson Well-Known Member

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    All cPanel boxes running 60.0.10. Update last night broke WHM > Email > Mail Delivery Reports:
    Code:
    file error - sharedjs/emailstats_search-en.js?locale=Cpanel::Locale::en=HASH(0x2fd4ad0)&locale_revision=0: not found
    
    Still checking to see what else broke.
     
  4. hesperson

    hesperson Member

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  5. brunowebmaster

    brunowebmaster Registered

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  6. cPanelMichael

    cPanelMichael Forums Analyst
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  7. ougogo

    ougogo Well-Known Member

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    Hello,

    How can I resolve this issue if I don't want to be on the EDGE version ?
    My server run on CURRENT version, which is still in 11.60.0.10.

    Regards,
    Hugo.
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello Hugo,

    There's no workaround available for the WHM UI at this time, but we anticipate publication of 60.0.11 to the "Current" build tier in the coming days.

    In the meantime, one potential solution would be to utilize WHM API 1 via the command line. Here's some documentation on the available email tracking functions:

    WHM API 1 Functions - emailtrack_stats - Software Development Kit - cPanel Documentation
    WHM API 1 Functions - emailtrack_user_stats - Software Development Kit - cPanel Documentation
    WHM API 1 Functions - emailtrack_search - Software Development Kit - cPanel Documentation

    I'll update this thread again once version 60.0.11 is published to the "CURRENT" tier.

    Thank you.
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, 60.0.11 is now published to the "Current" build tier.

    Thank you.
     
  10. ougogo

    ougogo Well-Known Member

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    Thanks !
     
    cPanelMichael likes this.
  11. jndawson

    jndawson Well-Known Member

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    Thanks - all is well.
     
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