The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Mail Delivery Reports no longer shows email content

Discussion in 'E-mail Discussions' started by NestMan, Jun 24, 2016.

  1. NestMan

    NestMan Active Member

    Joined:
    May 10, 2016
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Utah
    cPanel Access Level:
    Root Administrator
    A few years ago I was able to click a button and see the text of emails that were spam or emails that did not go out, but now that feature seems to have gone away. Am I looking in the wrong place?

    Thank you!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,776
    Likes Received:
    663
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    You can only see the message content if the email message is still in the queue. The email queue is accessible via Web Host Manager at:

    "WHM >> Email >> Mail Queue Manager"

    The option is documented at:

    Mail Queue Manager - Documentation - cPanel Documentation

    Is this what you are looking for?

    Thank you.
     
  3. NestMan

    NestMan Active Member

    Joined:
    May 10, 2016
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Utah
    cPanel Access Level:
    Root Administrator
    Ok, yes, maybe it was the Mail Queue Manager that I was thinking of. But how come this basic functionality is not available for the Mail Delivery Reports? It won't even let me see the subject of the email, let alone the content. Can we put in a request for a feature enhancement?

    Thank you.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,776
    Likes Received:
    663
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    You can open a feature request for this via:

    Submit A Feature Request

    In the meantime, a workaround is to use the "exigrep" utility via the command line. EX:

    Code:
    exigrep $subject /var/log/exim_mainlog
    Thank you.
     
  5. NestMan

    NestMan Active Member

    Joined:
    May 10, 2016
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Utah
    cPanel Access Level:
    Root Administrator
    I'm a little shocked to discover this feature suggestions requires yet another login/password. Why isn't this tied to the same account I use to access the cPanel forums?
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,776
    Likes Received:
    663
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    You should be able to use the same username/password associated with your forums account. Ensure you use the following URL:

    https://forums.cpanel.net/pages/cpfeatures/

    It will state:

    Let us know if this isn't working for your account.

    Thanks!
     
Loading...

Share This Page