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Mail Delivery Reports only Shows Spam Score for System

Discussion in 'E-mail Discussion' started by Benjamin D., Oct 25, 2017.

  1. Benjamin D.

    Benjamin D. Well-Known Member

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    Hi. Since I upgraded to v66, MAIL DELIVERY REPORTS no longer shows anything in the SPAM SCORE column for any user other than [System]. Anybody knows how to make it display the spam score for all users?

    Thx
     
    #1 Benjamin D., Oct 25, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Have you sent a test SPAM message to an email account on your system to verify it doesn't show up in the column? You can find information on sending a test SPAM message at:

    SpamAssassin: The GTUBE

    Thank you.
     
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    #2 cPanelMichael, Oct 25, 2017
  3. Benjamin D.

    Benjamin D. Well-Known Member

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    Yes, but as previously mentioned, say I send an email from my Hotmail to one of the cPanel users, then it falls under Sender: [System] and so the spam score displays fine, but that only displays the spam score for Sender: [System]. If I reply to my Hotmail address using any email account on the server, then there's no spam score displayed in MAIL DELIVERY REPORTS for that email (which is Sender: auser, not [System])
     
    #3 Benjamin D., Oct 25, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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    #4 cPanelMichael, Oct 27, 2017
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