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Mail delivery system, daemon delivery failure emails flood

Discussion in 'E-mail Discussions' started by postcd, Feb 25, 2015.

  1. postcd

    postcd Well-Known Member

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    Hello,

    one cpanel account sent out bulk email and i had to suspend this account.
    But after that and after restartign httpd and exim, im still seeing many emails comming into mailqueue:

    Code:
    "Domain ***.net has exceeded the max defers and failures per hour (10/10 (29%)) allowed. Message discarded."
    
    Sender is: "[System]"
    
    Recipient is:
    
    loans@***.net/virtual_userdelivery ,
    |/usr/local/cpanel/bin/autorespond loans@***.net /home/***/.autorespond:loans@***.net/virtual_aliases_nostar ,
    loans@***.net
    
    so im unsure why these are still added to the queue (like one email per 10 seconds last 80 minutes) i thought when account is suspended it wont generate any such mails. How can i stop it adding into queue please?

    Update: /scripts/pkgacct accountname
    and then terminate cpanel account appears to stopped emails, but question remains, how to prevent that flood in future? it was really hundreds of mails and load was increasing.

    As a temporary solution i ran this script in "screen"
    it worked to prune system emails like ones mentioned above
    but question mentioned above remains
     
    #1 postcd, Feb 25, 2015
    Last edited: Feb 25, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. postcd

    postcd Well-Known Member

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    im sure, they were comming in, as i refreshed mail queue page in WHM
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Feel free to open a support ticket using the link in my signature so we can reproduce the issue. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  5. jols

    jols Well-Known Member

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    I am seeing this also, suddenly multiple accounts on multiple servers. And for each account, we are unable to find any correlation with bounced or rejected email. I did open a trouble ticket regarding this but have yet to receive a response. Ticket # 7084343
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    To update, it looks like the limit was reached due to failed messages in this case. The following document mail help to better explain how this option works:

    Mail Limiting Feature

    Thank you.
     
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