Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Mail Delivery System

Discussion in 'E-mail Discussion' started by popeye, May 18, 2015.

  1. popeye

    popeye Well-Known Member

    Joined:
    May 23, 2013
    Messages:
    344
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    Hi if customers have a failed email delivery it gets sent to root, and just wondering if there was a way to stop this.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,409
    Likes Received:
    1,954
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    You can update your root contact address here:

    "WHM Home » Server Contacts » Edit System Mail Preferences"

    You could use a forwarding email address, and setup a filter for that email account to move those delivery failures to a specific folder or delete them.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. popeye

    popeye Well-Known Member

    Joined:
    May 23, 2013
    Messages:
    344
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    Thanks so is it just the nobody's mail i need to change and leave the other 2 ?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,409
    Likes Received:
    1,954
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    No, you should change the "root" contact address, as that's where mail delivery failures are sent.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. popeye

    popeye Well-Known Member

    Joined:
    May 23, 2013
    Messages:
    344
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    Thanks and all root logins and everything else i should still get ?
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,409
    Likes Received:
    1,954
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Yes, provided you configure the root contact to forward to an existing email address, and then setup a filter to handle the mail delivery failure messages, then all other root emails will still deliver to the email address you configured.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. popeye

    popeye Well-Known Member

    Joined:
    May 23, 2013
    Messages:
    344
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    Thanks seems to be working now
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice