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Mail Dir issue .. need urgent help

Discussion in 'E-mail Discussions' started by kamyana, Oct 7, 2005.

  1. kamyana

    kamyana Member

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    Hi,
    I was trying to change to maildir and the process was running,
    suddenly light was gone and the process was not finsihed.

    Now i am having a problem that folders in my mailboxes are not displayed.
    Can you tell me how i can fix this issue. Since when i try to restart it, it says, its already enabled.

    Plus any way that NEOMAIL could work with maildir. Waiting for quick reply.


    Salman Habib
     
  2. linux-image

    linux-image Well-Known Member

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    were u on ssh ?

    what process was running ?
     
  3. chirpy

    chirpy Well-Known Member

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    No, Neomail doesn't work with maildir. If the conversion process failed, I would suggest that you log a ticket directly with cPanel as they have waved the usual requirements on this issue.
     
  4. darkelder

    darkelder Well-Known Member

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    Neomail will not be fixed on next versions?
     
  5. cPanelNick

    cPanelNick Administrator
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    Support for neomail is being phased out.
     
  6. networxhosting

    networxhosting Well-Known Member
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    Oh boy,

    I just did the conversion and now already have some neomail-using customers freaking out...

    The folders/mailboxes that were in neomail, will they be able to be converted to squirrel or horde in any way?

    And where exactly are they located...going to need to find a solution to this asap :(

    Any help would be appreciated

    Thank you!
     
  7. chirpy

    chirpy Well-Known Member

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    If you allow them access to Squirrelmail then they should be able to find their folders by using the Subscribe option in Squirrelmail to add their folders. They will have lost their addressbooks, though.
     
  8. MJD

    MJD Member

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    Any docs on this?
     
  9. chirpy

    chirpy Well-Known Member

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    Docs on what?
     
  10. deddy

    deddy Well-Known Member

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    Support for neomail is being phased out.

    Over 50 % of our customers are using Neomail, over 40 % are using Horde,
    only about 5 % are using SquirrelMail.

    What does this mean ?

    A lot of trouble as long as there is no "real" replacement for Neomail.

    The strength of cPanel was the possibility to have the choice between
    3 different Webmails. We promised this matter of fact to our customers.

    Two webmails only are not acceptable at all :mad:
     
  11. chirpy

    chirpy Well-Known Member

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    Then don't convert. You're not being forced to. The only issue with the whole procedure now is that the addressbook won't be copied from Neomail to either of the other 2 available options. There are benefits to maildir and Neomail simply doesn't support it. The issue isn't a surprise one, it's been discussed on the forums and has been mentioned in the changelogs for several months now.
     
  12. deddy

    deddy Well-Known Member

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    Chirpy,

    the message was : Support for neomail is being phased out

    and "NOT" choose what you want to.

    Squirrelmail isn't able to replace Neomail.
    Addressbooks are most important things.

    On the other hand:

    advertising/offering 3 different webmails and serving only two is not
    possible. It will damage the business.
     
  13. chirpy

    chirpy Well-Known Member

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    Such is life. Since it applies to anyone offering cPanel services it will affect them all. Most sensible contracts for web hosting stipulate that services can and will change over time. Nick did ask for interested parties to let their view known about the possibility of adding sqwebmail instead of neomail, but no-one opened a bugzilla entry as far as I can see:

    http://forums.cpanel.net/showthread.php?t=43072
     
  14. darkelder

    darkelder Well-Known Member

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    What about use OpenWebmail instead of Neomail?
     
  15. deddy

    deddy Well-Known Member

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    >I finally got maildir working using the latest version of openwebmail
    >(Open WebMail Project Forum)

    OpenWebmail is similar to Neomail and could be the solution. ;)

    sqwebmail "with all respect" not.
     
  16. Spiral

    Spiral BANNED

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    Not true! Whoever said that you can't use Neomail with Maildir is just plain wrong ...
    I used Neomail on a Qmail based system for over a year without any problems.

    (Incidentally, Qmail is where the Maildir format originates ...)

    I know from experience that Neomail can work just fine with Maildir so I would say
    that it's probably just a simple configuration matter to get it running under Cpanel
    running the Maildir format. My guess is that Cpanel didn't know how to do it
    and just assumed that it couldn't be done ...

    With that said though, my personal favorite is Squirrelmail which has way more features
    on it than Neomail and overall is a much better program anyway.
     
  17. cPanelNick

    cPanelNick Administrator
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    Neomail *CAN* work with maildir, however it does require some modifications to work properly. We had already choosen to phase it out due to a slew of other problems.
     
  18. Spiral

    Spiral BANNED

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    Ok, now that excuse I'll go for since Neomail does have a few "issues" ....

    I just don't buy the "It won't work" excuse because I know it will work. :D
     
  19. NetPublicist

    NetPublicist Well-Known Member

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    Before the conversion a user could login to the default email account using Horde and have access to all of the other email account folders, almost like an administrators account. Now they don't have access to the other folders. One of my clients called and asked how they could access their "administrator's account" now. Is this possible anymore?
     
  20. darkelder

    darkelder Well-Known Member

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