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mail dissappears and exim_mainlog doesn't track it?

Discussion in 'E-mail Discussions' started by noimad1, Apr 22, 2010.

  1. noimad1

    noimad1 Well-Known Member

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    Ok, I have a strange one. I have a customer who tried to send from one e-mail account on his account to another, but the message never arrived. When I look in the exim_mainlog I see the message here:


    2010-04-22 13:00:25 1O50hM-0001kU-62 <= sales@hisdomain.com H=adsl-XX-XX-XX-XX.dsl.hstntx.swbell.net (Front)
    [XX.XX.XX.XX]:49673 I=[XX.XX.XX.XX]:25 P=esmtp S=70336 id=001a01cae245$954e5500$bfeaff00$@com T="FW:
    subject of message" from <sales@hisdomain.com> for design@hisdomain.com

    However, that is the only line I can find associated with the message? The message isn't in my mail queue?

    So where could it have gone? Why wouldn't the exim_mainlog have some trace of it?
     
  2. thewebhostingdi

    thewebhostingdi Well-Known Member

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    Please make sure that you have not received the email in your junk folder
     
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