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mail email account problem

Discussion in 'E-mail Discussions' started by webofunni, Sep 16, 2007.

  1. webofunni

    webofunni Active Member

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    Hello,

    We are not able to receive mails using the main email id for the account. We are able to send mails using mail id. But when we sent mails to the main email id in any of the account we are getting address not existing error. :(

    Please help to solve this.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    "main" email account is for system. Create a second email account for use. In other words if the main cPanel account is webofunni and you see that default account named that, its not able to be used. Create a new account using the same name.
    webofunni@yourdomain.com

    That will work fine.
     
  3. linux.newbie

    linux.newbie Well-Known Member

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    Check if the default email account is set to :fail:
    If so all unsolicited emails will be deleted and I would recommend it keeping it that way and use valid emails created using cpanel for all purposes.
     
  4. webofunni

    webofunni Active Member

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    We have 4 other servers. We are able to send and receive mails using those main accounts.

    I just need the reason why the main account is taking as non existing mail address. Please explain. :)
     
  5. webofunni

    webofunni Active Member

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    Only for one particular server we are facing the problem. Main account is showing as non existing.
     
  6. webofunni

    webofunni Active Member

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    Hello if there anybody experiencing same problem ?

    Please help us ?

    :(
     
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