Mail failure - no recipient addresses

DBM

Member
Jan 18, 2013
14
0
51
cPanel Access Level
Root Administrator
Hi,

I am getting about 10 of these email every 3-4 minutes!
Code:
________________________________________________

Mail Delivery System<[email protected]>
6:01 PM (11 minutes ago)

toroot

A message that you sent contained no recipient addresses, and therefore no
delivery could be attempted.

------ This is a copy of your message, including all the headers. ------

Message-Id: <[email protected]>
From:[email protected]
Date: Mon, 01 Aug 2016 18:01:49 -0400

______________________________________________________
What could be causing this issue?

Thank you,
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello,

Could you provide more information about the message subject or content? Also, ensure you have configured the root contact email address under the "Contact Information" tab in "WHM Home » Server Configuration » Basic cPanel & WHM Setup".

Thank you.
 

DBM

Member
Jan 18, 2013
14
0
51
cPanel Access Level
Root Administrator
Hello,

Could you provide more information about the message subject or content? Also, ensure you have configured the root contact email address under the "Contact Information" tab in "WHM Home » Server Configuration » Basic cPanel & WHM Setup".

Thank you.
Hi cPanelMichael,

I have the email address set correctly in the WHM Contact Information section.

Attached below is the content of the entire emails with all of the identifying information changed.

Thank you.
 

Attachments

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Could you search for the message ID in /var/log/exim_mainlog for additional information about the source of the message? Here's an example command you can use:

Code:
exigrep E1bUMbK-0000Vo-V7 /var/log/exim_mainlog
Thank you.
 

DBM

Member
Jan 18, 2013
14
0
51
cPanel Access Level
Root Administrator
The issue was due to the fact that ConfigServer Security & Firewall was trying to send email alerts and the templates had been edited and the recipient email addresses had been removed.

I re-installed ConfigServer Security & Firewall and the problem was solved.

Thanks for the assistance!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
I'm happy to see you were able to address the issue. Thank you for updating us with the outcome.