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Mail From My Domain Delivered to Junk

Discussion in 'E-mail Discussion' started by empowerweb, Jun 27, 2014.

  1. empowerweb

    empowerweb Registered

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    Hi,

    All 3 major email providers (gmail, yahoo, hotmail) deliver my emails to the junk folder. I have SPF, DKIM and rDNS all setup and the SPF and DKIM have a "pass" in every email header delivered to junk. I haven't been sending any spam email's which would cause these 3 to put my domain on the spam list and the only current abnormality i see in the headers of my emails is a IP used for the HELO name instead of a domain name.

    This is an example of a email header from 2013 which was sent from my domain and which seemed to be delivered fine:

    Received: from localhost.localdomain ([127.0.0.1]:51080 helo=webmail.xxxx.com.au)
    by server1.xxxx.com.au with esmtpa (Exim 4.82)
    (envelope-from <web@xxxx.com.au>)
    id 1VpFFq-0007x4-0T
    for xxxx@hotmail.com; Sat, 07 Dec 2013 21:06:58 +1030

    while this is how the current snippet of the mail header looks like:

    Received: from localhost ([::1]:54382 helo=103.x.x.x)
    by server1.xxxx.com.au with esmtpa (Exim 4.82)
    (envelope-from <web@xxxx.com.au>)
    id 1X0Swg-0004oQ-QY
    for xxxx@hotmail.com; Fri, 27 Jun 2014 19:29:51 +0930

    I've made no changes to the configuration and im wondering how would i revert it to the old header and is that a thing that could make those 3 mail services place my emails in the junk folder?

    Thanks
     
  2. 24x7server

    24x7server Well-Known Member

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  3. empowerweb

    empowerweb Registered

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    It all returns as "OK", the only spam triggering thing left in my email headers seems to be the IP address used for HELO. I don't know what could be misconfigured so that the IP is used instead of a domain name.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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