Mail from Whitelisted domain has spam marked in subject line

[ebizindia]

On one of the domains hosted on my server, we have whitelisted a few domains by adding them to the spamassassin whitelist (*@senderdomain.com).

However mails from these domains are still marked as spam by insertion of *** SPAM *** text in the subject line of the mails when delivered to the inbox. This is causing confusion and irritation.

Can you suggest how can this happen and a way around this? I am not able to solve it and my Datacentre is also unable to suggest a good solution (though they are very helpful).

TIA.
Arun

 

[Greenhost]

Check this topic.

 

[ebizindia]

That thread is about blocking people. I want to pass through the emails from known (whitelisted) people unmarked as spam.

 

[Infopro]

Have you checked the settings for the user in his:
cPanel > Mail section > Spam Assassin