The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Mail goes to hotmail Junk

Discussion in 'E-mail Discussions' started by mavaric, Nov 14, 2006.

  1. mavaric

    mavaric Registered

    Joined:
    Oct 2, 2006
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Hi, most mails sent out from my server end up in hotmails junk folder. If my php scripts sends out mails to my users, e.g nofications, they all end up in the Junk folder.

    I have not compiled PHPSUEXEC in Apache as I hate that thing and it messes up my whole server.. especially with permissions. Emails are sent by my server as user: nobody . Please, can someone explain to me how I can get the emails to not send as nobody without having to put that annoying PHPSUEXEC back on.

    Best Regards and looking for a reply.

    PS: please dont say " check your IP, it might be black listed" . its not.
     
  2. mavaric

    mavaric Registered

    Joined:
    Oct 2, 2006
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    please anyone ?:confused:
     
  3. eth00

    eth00 Well-Known Member
    PartnerNOC

    Joined:
    Mar 30, 2003
    Messages:
    723
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    NC
    cPanel Access Level:
    Root Administrator
    Do you have rdns/ptr record for your hostname on the main ip?

    Have you had any spammers recently - even if it is not on a bigname blocklist hotmail may be blocking it.

    I don't know if hotmail does it but with aol if enough idiot users click "this is spam" even on legit messages it may block the mailserver.

    Check to make sure nobody is forwarding all email to their hotmail account, that can cause problems.
     
  4. hergy80

    hergy80 Well-Known Member

    Joined:
    Sep 4, 2004
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    6
  5. jimchacko

    jimchacko Member

    Joined:
    Sep 30, 2006
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    1. Log into your HOTMAIL Account.
    2. Click on the 'Options' link. (This is listed on the top right hand side.)
    3. Click on 'Junk Email Protection'.
    4. Click on the link 'Safelist'.
    5. Enter 'domainname.com' in the address space provided and click 'ADD'.
    After this, you will not miss any emails from us.
     
  6. COBRAws

    COBRAws Member

    Joined:
    Sep 26, 2006
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Buenos Aires
    Actually nobody can teach every and each client of ours to do that! ;)
    Sometimes, the easiest way to avoid your email ending up in the bulk email filter, is to signature each email sent with the line "If you want to remove/unsuscribe, click here " etc
     
  7. RazorBlue LTD

    RazorBlue LTD Member

    Joined:
    Jun 1, 2006
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    We've had the issue, you have to fine tune your SPF record.

    It's that which makes stuff head into Junk/Spam folders.
     
  8. CaMer0n

    CaMer0n Well-Known Member

    Joined:
    Nov 8, 2004
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    6
    RazorBlue LTD, would you mind posting an example of your 'no junkmail folder' SPF record?
    Thanks in advance.
     
  9. Adrnalnrsh

    Adrnalnrsh Well-Known Member

    Joined:
    Apr 6, 2005
    Messages:
    74
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    AZ
  10. Spiral

    Spiral BANNED

    Joined:
    Jun 24, 2005
    Messages:
    2,023
    Likes Received:
    7
    Trophy Points:
    0
    Mavaric, are you using Apache 1.x or 2.x?

    If you are on 2.x, you might want to look at SuPHP which is a million times better than
    phpsuexec (I personally don't like phpsuexec either!)

    Unlike phpSuExec, scripts under SuPHP don't have to have execute permissions

    Unlike phpSuExec, you don't have to worry about users overriding your PHP settings
    with their own custom PHP.INI or using "php_flag" commands in HTACCESS

    Better than running as nobody, scripts don't have to be globally readable or writable

    It's really the best of all worlds but it does have one little issue --- it only works on Apache 2.x!

    Other than the above, I would take a hard look at your SPF record in your DNS config
    for your domain. If you don't have any SPF record setup, that is your problem as
    far as your email going into Hotmail's junk folder.
     
Loading...

Share This Page