Mail goes to hotmail Junk

mavaric

Registered
Oct 2, 2006
3
0
151
Hi, most mails sent out from my server end up in hotmails junk folder. If my php scripts sends out mails to my users, e.g nofications, they all end up in the Junk folder.

I have not compiled PHPSUEXEC in Apache as I hate that thing and it messes up my whole server.. especially with permissions. Emails are sent by my server as user: nobody . Please, can someone explain to me how I can get the emails to not send as nobody without having to put that annoying PHPSUEXEC back on.

Best Regards and looking for a reply.

PS: please dont say " check your IP, it might be black listed" . its not.
 

eth00

Well-Known Member
PartnerNOC
Mar 30, 2003
721
1
168
NC
cPanel Access Level
Root Administrator
Do you have rdns/ptr record for your hostname on the main ip?

Have you had any spammers recently - even if it is not on a bigname blocklist hotmail may be blocking it.

I don't know if hotmail does it but with aol if enough idiot users click "this is spam" even on legit messages it may block the mailserver.

Check to make sure nobody is forwarding all email to their hotmail account, that can cause problems.
 

jimchacko

Member
Sep 30, 2006
5
1
151
1. Log into your HOTMAIL Account.
2. Click on the 'Options' link. (This is listed on the top right hand side.)
3. Click on 'Junk Email Protection'.
4. Click on the link 'Safelist'.
5. Enter 'domainname.com' in the address space provided and click 'ADD'.
After this, you will not miss any emails from us.
 

COBRAws

Member
Sep 26, 2006
16
0
151
Buenos Aires
1. Log into your HOTMAIL Account.
2. Click on the 'Options' link. (This is listed on the top right hand side.)
3. Click on 'Junk Email Protection'.
4. Click on the link 'Safelist'.
5. Enter 'domainname.com' in the address space provided and click 'ADD'.
After this, you will not miss any emails from us.
Actually nobody can teach every and each client of ours to do that! ;)
Sometimes, the easiest way to avoid your email ending up in the bulk email filter, is to signature each email sent with the line "If you want to remove/unsuscribe, click here " etc
 

RazorBlue LTD

Member
Jun 1, 2006
6
0
151
We've had the issue, you have to fine tune your SPF record.

It's that which makes stuff head into Junk/Spam folders.
 

Spiral

BANNED
Jun 24, 2005
2,020
8
193
Mavaric, are you using Apache 1.x or 2.x?

If you are on 2.x, you might want to look at SuPHP which is a million times better than
phpsuexec (I personally don't like phpsuexec either!)

Unlike phpSuExec, scripts under SuPHP don't have to have execute permissions

Unlike phpSuExec, you don't have to worry about users overriding your PHP settings
with their own custom PHP.INI or using "php_flag" commands in HTACCESS

Better than running as nobody, scripts don't have to be globally readable or writable

It's really the best of all worlds but it does have one little issue --- it only works on Apache 2.x!

Other than the above, I would take a hard look at your SPF record in your DNS config
for your domain. If you don't have any SPF record setup, that is your problem as
far as your email going into Hotmail's junk folder.