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Mail Not being Delivered Staying In Que

Discussion in 'E-mail Discussions' started by magency, Mar 20, 2015.

  1. magency

    magency Member

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    So my emails are sitting in the que and when click to deliver it comes with connection timeout. My hosting company has stated they have not blocked port 25.
     
  2. magency

    magency Member

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    My Exim Panic Log:

    2015-03-19 19:04:15 1YYkQ5-0006mz-3g spam acl condition: warning - spamd connection to 127.0.0.1, port 783 failed: Connection timed out
    2015-03-19 19:04:15 1YYkQ5-0006mz-3g spam acl condition: all spamd servers failed
    2015-03-20 09:59:49 queue run: process 24151 crashed with signal 15 while delivering 1YYTfG-0000FG-EJ
    2015-03-20 10:58:14 queue run: process 2415 crashed with signal 15 while delivering 1YYxkc-0004cj-Sk
    2015-03-20 11:41:34 queue run: process 13893 crashed with signal 15 while delivering 1YYjBO-0003jE-PF
    2015-03-20 12:16:17 1YZ0Wp-00054v-VG spam acl condition: warning - spamd connection to 127.0.0.1, port 783 failed: Connection timed out
    2015-03-20 12:16:17 1YZ0Wp-00054v-VG spam acl condition: all spamd servers failed
     
  3. magency

    magency Member

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    This is the error I am getting still queue run: process 3286 crashed with signal 15 while delivering 1YYT3K-0006Q3-2x
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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  5. magency

    magency Member

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    Still not sending the emails. We removed SPAM Assassin. We reset to default on exim.

    LOG: MAIN
    cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1YZ1Mt-0007XM-Us
    delivering 1YZ1Mt-0007XM-Us
    Connecting to mta5.am0.yahoodns.net [66.196.118.34]:25 ... failed: Connection timed out (timeout=5m)
    LOG: MAIN
    H=mta5.am0.yahoodns.net [66.196.118.34] Connection timed out
    Connecting to mta5.am0.yahoodns.net [98.136.217.202]:25 ... failed: Connection timed out (timeout=5m)
    LOG: MAIN
    H=mta5.am0.yahoodns.net [98.136.217.202] Connection timed out
    Connecting to mta5.am0.yahoodns.net [66.196.118.36]:25 ... failed: Connection timed out (timeout=5m)
    LOG: MAIN
    H=mta5.am0.yahoodns.net [66.196.118.36] Connection timed out
    Connecting to mta5.am0.yahoodns.net [98.138.112.32]:25 ... failed: Connection timed out (timeout=5m)
    LOG: MAIN
    H=mta5.am0.yahoodns.net [98.138.112.32] Connection timed out
    Connecting to mta5.am0.yahoodns.net [98.136.217.203]:25 ... failed: Connection timed out (timeout=5m)
    LOG: MAIN
    H=mta5.am0.yahoodns.net [98.136.217.203] Connection timed out
    LOG: MAIN
    == somenm @ yahoo.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out
     
    #6 magency, Mar 20, 2015
    Last edited by a moderator: Mar 20, 2015
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  7. magency

    magency Member

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    Ticket
    6278961
     
  8. magency

    magency Member

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    Ok emails send out to others on the domain or on the server but we cannot send emails to external emails.
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    To update, it was determined the user's hosting company was blocking outgoing connections over port 25. This was preventing email to remote domain names.

    Thank you.
     
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