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Mail not delivered and not sent

Discussion in 'E-mail Discussion' started by Fryday, Sep 29, 2011.

  1. Fryday

    Fryday Registered

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    Hello,

    Can't figure out the issue of sending and receiving emails on newly set up server.
    Emails that are sent out, all go to "mail Queue". If I "try to deliver now", getting the following error:
    Why is the "MAIN Spool file" locked and what is the process, that is called "another" and "handling"?

    Do I need to look beyond just server set up perhaps,... even into DNS records?
    This is virtual server, KVM based.

    P.S.
    - this command posted elsewhere
    /scripts/courierup --force
    /scripts/eximup --force
    Does not help

    - Restarting Mail Server (Exim) does not help
     
    #1 Fryday, Sep 29, 2011
    Last edited: Sep 29, 2011
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    That typically means Exim is already attempting to deliver that message. Messages will only remain in the mail queue if delivery fails. You can check the Exim logs to determine why the message failed to deliver with a command such as:

    Code:
    # /usr/sbin/exigrep [email]user@domain.com[/email] /var/log/exim_mainlog
    Simply replace "user@domain.com" with the email address used in an email that failed to deliver.

    Thank you.
     
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  3. Fryday

    Fryday Registered

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    Thank you,
    This issue is solved. It actually related to some special setup with the datacenter, that we didn't know about.
     
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