The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Mail not staying on the server

Discussion in 'E-mail Discussions' started by tametheweb, Dec 3, 2008.

  1. tametheweb

    tametheweb Registered

    Joined:
    Nov 13, 2008
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Hi All

    I have had a client contact me about emails they have downloaded on to one pc but they do not download on to the other. They are still there on the server if you view using webmail.

    I have also noticed this with my accounts and have run through all the usual checks.

    made sure the email program is set to leave the messages on the server.
    downloaded the emails to one pc
    checked the webmail still there
    download to another pc - nope nothing to download

    Can anyone offer some advice or pointers on what to check

    Thanks
    Darren
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    How about when you configure the email clients to use IMAP rather than POP? If you are not familiar with IMAP, it is worthy to note IMAP will leave messages on the server by default.
     
Loading...

Share This Page