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Mail on server always gets sent into bulk folders

Discussion in 'E-mail Discussions' started by noimad1, May 3, 2005.

  1. noimad1

    noimad1 Well-Known Member

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    We have a dedicated server that has about 10 domains on it. For every account on the server all outgoing mail always gets marked as "bulk" mail.

    If I try to send a message to yahoo, hotmail, etc, it always goes into bulk mail folders. I've tried to figure out why and can not. Here are the things I have checked.

    1. Ensured there IS a reverse DNS for the domain/ip
    2. Checked all of the spam databases through dnsstuff.com and it is not listed in any except one obscure list (other servers we have are listed in that same database and they don't go into the bulk mail folder).
    3. Ran a DNS report on the domain and everything came back ok as far as I can tell.

    So I can't see any reason why mail would be marked as bulk mail.

    One example of the domains on the server is 4pains.com. Here are the example headers from a message that got marked bulk mail:

    Return-path: <damion@4pains.com>
    Envelope-to: myemailaddress
    Delivery-date: Tue, 03 May 2005 00:25:55 -0500
    Received: from myuser by myhostname with local-bsmtp (Exim 4.44)
    id 1DSpus-0001JA-Al
    for myemailaddress; Tue, 03 May 2005 00:25:55 -0500
    Received: from [207.44.248.76] (helo=server.4pains.com)
    by myhostname with esmtps (TLSv1:AES256-SHA:256)
    (Exim 4.44)
    id 1DSpus-0001J6-66
    for myemail; Tue, 03 May 2005 00:25:54 -0500
    Received: from xpains9 by server.4pains.com with local (Exim 4.50)
    id 1DSpup-0007R6-7M
    for myemail; Tue, 03 May 2005 00:25:51 -0500
    From: "Damion" <damion@4pains.com>
    To: myemail
    Subject: test
    X-Mailer: NeoMail 1.27
    X-IPAddress: myipaddress
    MIME-Version: 1.0
    Content-Type: text/plain; charset=iso-8859-1
    Message-Id: <E1DSpup-0007R6-7M@server.4pains.com>
    Date: Tue, 03 May 2005 00:25:51 -0500
    X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
    X-AntiAbuse: Primary Hostname - server.4pains.com
    X-AntiAbuse: Original Domain - mydomain
    X-AntiAbuse: Originator/Caller UID/GID - [32004 506] / [47 12]
    X-AntiAbuse: Sender Address Domain - 4pains.com
    X-Source:
    X-Source-Args:
    X-Source-Dir:
    X-Antivirus-Scanner: Clean mail though you should still use an Antivirus
    X-Spam-Checker-Version: SpamAssassin 3.0.2 (2004-11-16) on
    sa1.interxstream.com
    X-Spam-Status: No, score=0.0 required=5.0 tests=none autolearn=unavailable
    version=3.0.2
    X-Spam-Level:

    Can anyone see any reason why there would be a problem here?

    (anywhere you see mydomain, myhostname, myemail I've manually put that in there to protect my personal e-mail).
     
  2. smile

    smile Well-Known Member

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    Check if you have setup the SPF records for your domain in the dns zones. If not then chances are that yahoo and hotmail would put you in bulk mail folder.
     
  3. noimad1

    noimad1 Well-Known Member

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    No SPF record, but I have other servers that don't have this problem at all....it's actually like 2 out of our 5 servers.....?
     
  4. noimad1

    noimad1 Well-Known Member

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    Ok, I added the spf record, and mail is still going into the bulk folder.

    Anyone have any other suggestions?
     
  5. noimad1

    noimad1 Well-Known Member

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    Ok, this is driving me nuts. I can't think of anything that would be causing this.

    This customer had all of his accounts hosted on one of our shared servers and his mail worked fine. As soon as we moved his 10 accounts to this new dedicated server they started to go into the bulk folder. I don't see anything different that jumps out at me?
     
  6. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    You'll probably only get to find out for sure by asking those providers why they're doing that, since it is their system that is doing it. SPF records should not be an issue, since there's no requirement for them in the SMTP protocol and SPF has nothing to do with bulk email, but since you've set them up anyway, then only they can really say why they're doing what they're doing. Usually, they're acting on some onscure information regarding a previous use of the IP address you use.

    Have you checked that the servers all have rDNS PTR records for their main IP addresses?
     
  7. easyhttp

    easyhttp Active Member

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