Mail Queue Manager - great if it showed which were incoming and outgoing

spaceman

Well-Known Member
Mar 25, 2002
509
5
318
I've been thinking this for years, but never bothered to make this comment until now:

Wouldn't it be great if the Mail Queue Manager showed which messages on the queue were inbound / incoming, and which were outbound / outgoing? Just bolding the incoming messages would a good start. Or perhaps give three views - Show All, Show Inbound, Show Outbound.

One of the most obvious benefits of this would be diagnostic: if a message is inbound, then what's it doing on the queue, i.e. why wasn't it delivered immediately?! (usually because the POP account is over-quota). Hell, you could go a step further and list next to each message why it's on the queue (i.e. the most recent reason for not being delivered immediately), as opposed to having to click the 'Deliver Now' button alongside each message to find this out. Nothing impresses a hosting customer more than when I proactively contact them to let them know there's a problem with their mail.

There is one potential issue I can see here - when there's more than one recipient for a message, some of the recipients could be incoming/local, and some outgoing/remote.

Is it just me, or this a worthy suggestion for a new WHM feature? :)
 

spaceman

Well-Known Member
Mar 25, 2002
509
5
318
Sweet. I'll glady be a customer / guinea pig.

P.S. Another suggestion: currently we have two options via WHM:
1. Attempt to deliver all messages
2. Attempt to deliver a single message.

I see your screenshot has the following options:

View Messages
Delete Messages

How about 'Attempt to Deliver' (the selected messages) as well?? :) Or perhaps when you 'View Message' then 'Attempt to Deliver All Messages' will be available to be applied only to the messages you're looking at?
 
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