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Mail Scanner error

Discussion in 'E-mail Discussions' started by testlog_4u, Jul 1, 2008.

  1. testlog_4u

    testlog_4u Active Member

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    Hello,

    I am getting an errors like given below after clicking on Mail Scanner config icon in cpanel.
    Code:
    [a fatal error or timeout occurred while processing this directive]
    Can't locate DynaLoader.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/perl /usr/local/cpanel/Cpanel/CPAN/overload/__Digest /usr/local/cpanel/build-tools/stubs /usr/lib/perl5/5.6.2/i686-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/i686-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Msfe.pm line 19. Compilation failed in require at (eval 72) line 1. main::BEGIN() called at /usr/local/cpanel/Cpanel/Msfe.pm line 1 eval {...} called at /usr/local/cpanel/Cpanel/Msfe.pm line 1 eval 'use Cpanel::Msfe ();' called at cpanel.pl line 4954 main::modloader('Msfe') called at /usr/local/cpanel/Cpanel.pm line 209 Cpanel::loadmodule('Msfe') called at cpanel.pl line 1631 main::exectag('<cpanel Msfe="MyMain(%FORM)">') called at cpanel.pl line 4788 main::dotag(undef) called at cpanel.pl line 4655 main::cpanel_parseblock('SCALAR(0x91124d4)') called at cpanel.pl line 4607 main::cpanel_parse('GLOB(0xa910958)') called at cpanel.pl line 1311
    [a fatal error or timeout occurred while processing this directive]
    Can't locate DynaLoader.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/perl /usr/local/cpanel/Cpanel/CPAN/overload/__Digest /usr/local/cpanel/build-tools/stubs /usr/lib/perl5/5.6.2/i686-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/i686-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Msfe.pm line 19. Compilation failed in require at (eval 72) line 1. BEGIN failed--compilation aborted at (eval 72) line 1. eval 'use Cpanel::Msfe ();' called at cpanel.pl line 4954 main::modloader('Msfe') called at /usr/local/cpanel/Cpanel.pm line 209 Cpanel::loadmodule('Msfe') called at cpanel.pl line 1631 main::exectag('<cpanel Msfe="MyMain(%FORM)">') called at cpanel.pl line 4788 main::dotag(undef) called at cpanel.pl line 4655 main::cpanel_parseblock('SCALAR(0x91124d4)') called at cpanel.pl line 4607 main::cpanel_parse('GLOB(0xa910958)') called at cpanel.pl line 1311
    [a fatal error or timeout occurred while processing this directive]
    Undefined subroutine &SafeFile::safeopen called at /usr/local/cpanel/Cpanel/Msfe.pm line 591. Cpanel::Msfe::load_config called at /usr/local/cpanel/Cpanel/Msfe.pm line 30 Cpanel::Msfe::Msfe_MyMain('HASH(0x9108010)') called at (eval 74) line 1 eval 'Cpanel::Msfe::Msfe_MyMain(@{$argref});' called at cpanel.pl line 1650 main::exectag('<cpanel Msfe="MyMain(%FORM)">') called at cpanel.pl line 4788 main::dotag(undef) called at cpanel.pl line 4655 main::cpanel_parseblock('SCALAR(0x91124d4)') called at cpanel.pl line 4607 main::cpanel_parse('GLOB(0xa910958)') called at cpanel.pl line 1311
    [a fatal error or timeout occurred while processing this directive]
    
    Thank you in advance for any help
     
    #1 testlog_4u, Jul 1, 2008
    Last edited by a moderator: Jul 8, 2008
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    You may want to contact your hosting provider.

    Additionally, that is not native functionality to cPanel/WHM. If you are the root user, contact the makers of that utility at ConfigServer.com
     
  3. testlog_4u

    testlog_4u Active Member

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    Hey David,

    Thank you, I'll contact them
     
  4. keith70

    keith70 Registered

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    What did you do to fix the error?
     
  5. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Upgrade the MSFE front-end to the latest version ;)
     
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