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Mail Sending Issue

Discussion in 'E-mail Discussions' started by McNultyHosting, Jan 19, 2009.

  1. McNultyHosting

    McNultyHosting Registered

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    I am having troubles sending emails to some people. I am using Outllook 2003 and Incredimail. Both have the same issue. Here's a copy of the message I get.

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    tturner@whizmediagroup.com
    SMTP error from remote mail server after end of data:
    host barracuda.whizmediagroup.com [74.219.144.142]:
    554 Service unavailable; Client host [earth.112260.net] blocked by zen.spamhaus.org; http://www.spamhaus.org/query/bl?ip=76.181.205.173

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <me@richardmcnulty.com>
    Received: from cpe-76-181-205-173.columbus.res.rr.com ([76.181.205.173] helo=richardtoshiba)
    by earth.112260.net with esmtpa (Exim 4.69)
    (envelope-from <me@richardmcnulty.com>)
    id 1LOwwU-0007au-HR
    for tturner@whizmediagroup.com; Mon, 19 Jan 2009 11:25:44 -0500
    Received: from 127.0.0.1 (AVG SMTP 8.0.176 [270.10.9/1902]); Mon, 19 Jan 2009 11:25:28 -0500
    From: "Richard A. McNulty" <me@richardmcnulty.com>
    To: <tturner@whizmediagroup.com>
    Subject: FW: Rich
    Date: Mon, 19 Jan 2009 11:25:28 -0500
    Message-ID: <FC2C5E69C3CD472E90A75660A7DC8B56@richardtoshiba>
    MIME-Version: 1.0
    X-Mailer: Microsoft Office Outlook 11
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579
    Thread-Index: Acl6NoJRpijjA2iKRuWkR+CYyIs0kwAGVYpQAACrctA=
    Content-Type: multipart/mixed; boundary="=======AVGMAIL-4974A9780000======="

    I looked at the link to spamhaus it provided and it says that Time Warner gives them their public IPs to list so people don't use them to send out mail. I AM not USING Them. I have my cpanel server setup in outlook/Incredimail not my ISP. Webmail works just fine from my server. Header shows the server ip so it goes thru.

    Is there anyway to tell cpanel to use the server ip on messages sent from outlook on my home pc? I know if this is failling for me it is also happening for other users of roadrunner.

    Any ideas?????

    Thanks
    Richard
     
  2. rhenderson

    rhenderson Well-Known Member

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    Open a command prompt window on the machines and type
    Code:
    telnet youremailserver.com 25 
    If it does not connect RR is most likely blocking port 25 use cPanel to run another exim port and change your mailing software advanced settings to the new port.

    If it does connect then back to the drawing board. :cool:
     
  3. McNultyHosting

    McNultyHosting Registered

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    It connects fine. The issue is with my local ip being in the message header. My ISP gives thier ips to spamhaus for their lists because they don't want you to use them I guess.

    I want my server ip to be used on messages from outlook/incredimail and their won't be a problem.

    Thanks for the idea...
     
  4. rhenderson

    rhenderson Well-Known Member

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  5. tkerns

    tkerns Active Member

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    I have recently had several clients with the same problem sending email from their outlook, and being unable to, and the error message contains a spamhaus pbl link saying something simlar, but different ISPs. Verizon, Comcast, and Charter Internet.

    I wonder why all of the sudden is this happening on accounts that have been able to send email fine for months?
     
  6. rhenderson

    rhenderson Well-Known Member

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    I guess eventually they may all lean this way. After reading the page the above points to I can see why an ISP would want to do this, but hopefully someone can figure out some rewrites.
     
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