Mail sending on spam folder

Abu Hasaan

Registered
Feb 11, 2020
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Lahore
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DataCenter Provider
Hi,

i have hosted domain one of my vps example.co when i sent email hotmail,.yahoo,gmail mail goes to spam

Although domains SPF, Dkim, ptr all records correct ip also not blacklisted still i am getting issue mails sent on spam.

Please suggest the solution.
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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If you've correctly implemented all of those records, and you're not blacklisted, you would need to identify why you're being sent to spam, in most cases it is one of these items. If you're mail is getting rejected, usually, the reason will be output in /var/log/exim_mainlog - otherwise your only other recourse is to contact the provider sending your domain's mail to spam for further information/clarification.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
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Houston
You'd want to search for specific terms, for instance if you know to who you sent the email to or the message ID you could search as follows:

Code:
exigrep [email protected] /var/log/exim_mainlog
or for the message ID:

Code:
exigrep MID /var/log/exim_mainlog