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mail sent but not recieve

Discussion in 'E-mail Discussions' started by Sarfaraz, Jun 25, 2008.

  1. Sarfaraz

    Sarfaraz Member

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    hello,
    i can send mail by an account but i am unable to recieve email on that account.
    help me out.
     
  2. chirpy

    chirpy Well-Known Member

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    You need to watch /var/log/exim_mainlog (on Linux) when you are sending an email to see what happens. If you don't see anything, then the mail isn't reaching the server and would suggest a DNS MX record problem.
     
  3. Sarfaraz

    Sarfaraz Member

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    thanks for your advice,
    when i send the email from account, everything goes fine and mail is sent and received at particular address, but when i reply from particular address to the account, it is not received.
    help me out.
     
  4. chirpy

    chirpy Well-Known Member

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    You still need to do as I suggested, i.e. SSH into the server as root and tail the exim mainlog when you send/receive an email.
     
  5. Sarfaraz

    Sarfaraz Member

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    i saw the exim mainlogs, when mail is sent it says completed, while receive is not taking place, so no mainlogs entry for recieve.
     
  6. chirpy

    chirpy Well-Known Member

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    Then that suggests that the email is not even reaching the server. That suggests a problem with the DNS zone configuration for the MX record on the authoritative name servers.
     
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