Mail sent from server goes to Spam folders

glupav

Active Member
Oct 6, 2012
34
0
6
cPanel Access Level
Root Administrator
I don't know if this is the right place for my question,
but here it is and i will know after this (I hope so)

I have a dedicated server and some webpages hosted on it.
The problem is this:
Recently when ,from some e-mail account from webmail,
mail is sent to some of the popular services
like Yahoo! or Hotmail,
the messages are delivered in the Spam folder.
I activated DKIM (DomainKeys Identified Mail) and SPF (Sender Policy Framework) trough cPanel,
and i checked that the IP address from my server is not blacklisted (SpamCop.net - Blocking List ( bl.spamcop.net )).
Also on Cisco IronPort SenderBase Security Network my IP address is shown as neutral which is not a bad thing.

Where to go from here???

PS: I dont have SSL certificate for my IP address.
 

m.samiir

Registered
Feb 13, 2013
3
0
1
cPanel Access Level
Root Administrator
You can use this site
MultiRBL.valli.org - Blacklist, Whitelist and FCrDNS check tool
and start requesting un list your ip address from being blacklisted
But it will be great if you check why your ip blacklisted 1st so you didn't blacklisted again
 

glupav

Active Member
Oct 6, 2012
34
0
6
cPanel Access Level
Root Administrator
I checked my IP address at
MultiRBL.valli.org
and the IP is not listed in 228 dbases and blacklisted in only 4 dbases
Could that be the problem??
Why am i listed there and how can i un list in those dbases
 

awci

Registered
Sep 15, 2013
2
0
1
cPanel Access Level
Root Administrator
Hi,
I have same error on my dedicated I checked it but my ip not in black list however my emails are go to spam folder on free mail hosts etc. gmail, hotmail, yahoo

can anyone help me?

You can use this site
MultiRBL.valli.org - Blacklist, Whitelist and FCrDNS check tool
and start requesting un list your ip address from being blacklisted
But it will be great if you check why your ip blacklisted 1st so you didn't blacklisted again
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hi,
I have same error on my dedicated I checked it but my ip not in black list however my emails are go to spam folder on free mail hosts etc. gmail, hotmail, yahoo

can anyone help me?
Have you checked to make sure you have RDNS enabled on the IP addresses you are sending email from, and that SPF records are configured?

Thank you.