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Mail Sent Times Out. Invalid Senders IP?

Discussion in 'E-mail Discussions' started by DocsBBS, Jan 14, 2016.

  1. DocsBBS

    DocsBBS Registered

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    I have spent the past three days trying to figure out why my WHM / cPanel will not send or receive email.

    Looking in the queue manager i see outbound messages that are timing out. It appears that the sending IP is corrupted: -host_address ::1.40823. I would think my servers main IP should be there.

    Sent myself mail from both Gmail and Live but nothing comes in nor does it bounce back. I have checked he host domain for a possible spam block and it's not flagged anywhere.

    Thanks, Ed
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. DocsBBS

    DocsBBS Registered

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    Here is the last message i sent.
    Code:
    2016-01-15 15:35:37 1aK6PZ-0001VZ-0Y <= sysop@example.org H=70-126-197-8.res.bhn.net (blahblah) [70.126.197.8]:61366 P=esmtpsa X=TLSv1:AES256-SHA:256 CV=no A=dovecot_login:sysop@example.org S=1530 id=9F62FC98076E454D86DD047AF59E70C5@blahblah1 T="Test" for someuser@live.com
    2016-01-15 15:35:37 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1aK6PZ-0001VZ-0Y
    2016-01-15 15:35:37 1aK6PZ-0001VZ-0Y SMTP connection outbound 1452872137 1aK6PZ-0001VZ-0Y example.org someuser@live.com
    2016-01-15 15:35:37 SMTP connection from 70-126-197-8.res.bhn.net (blahblah) [70.126.197.8]:61366 closed by QUIT
    2016-01-15 15:36:40 1aK6PZ-0001VZ-0Y H=mx4.hotmail.com [65.55.33.135] Connection timed out
    2016-01-15 15:37:43 1aK6PZ-0001VZ-0Y H=mx4.hotmail.com [65.55.37.104] Connection timed out
    2016-01-15 15:37:54 cwd=/usr/local/cpanel/whostmgr/docroot 2 args: /usr/sbin/exim -bpra
    2016-01-15 15:38:00 SMTP connection from [127.0.0.1]:38453 (TCP/IP connection count = 1)
    2016-01-15 15:38:00 SMTP connection from (localhost) [127.0.0.1]:38453 closed by QUIT
    2016-01-15 15:38:01 cwd=/usr/local/cpanel/whostmgr/docroot 3 args: /usr/sbin/exim -Mvh 1aK6PZ-0001VZ-0Y
    2016-01-15 15:38:01 cwd=/usr/local/cpanel/whostmgr/docroot 3 args: /usr/sbin/exim -Mvb 1aK6PZ-0001VZ-0Y
    2016-01-15 15:38:19 cwd=/usr/local/cpanel/whostmgr/docroot 2 args: /usr/sbin/exim -bpra
    2016-01-15 15:38:20 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1aK6PZ-0001VZ-0Y
    2016-01-15 15:38:20 1aK6PZ-0001VZ-0Y Spool file is locked (another process is handling this message)
    2016-01-15 15:38:46 1aK6PZ-0001VZ-0Y H=mx4.hotmail.com [65.55.37.88] Connection timed out
    2016-01-15 15:39:49 1aK6PZ-0001VZ-0Y H=mx4.hotmail.com [65.54.188.110] Connection timed out
    2016-01-15 15:40:52 1aK6PZ-0001VZ-0Y H=mx4.hotmail.com [65.55.92.168] Connection timed out
    2016-01-15 15:40:52 1aK6PZ-0001VZ-0Y == dns4me@live.com R=lookuphost T=remote_smtp defer (110): Connection timed out
    
    
    Forgot to add.. I am receiving mail fine. Just can not send server keeps timing out. Looks like a port is blocked or something along that line. This vps is from vultr.com
     
    #3 DocsBBS, Jan 15, 2016
    Last edited by a moderator: Jan 15, 2016
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    I suggest contacting your VPS hosting provider and asking if port 25 is blocked on the network. Your provider may need to remove the restriction, as it's common for some providers to automatically block this port.

    Thank you.
     
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