Mail sent to receiver but bounces


Apr 27, 2020
Dhaka, Bangladesh
cPanel Access Level
Root Administrator
Whenever I sent a mail to some specific email of our domain, they get the mail, but I also receive a bounced message. Here is the bounce mail:

This is the mail system at host

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<[email protected]>: host[] said:
550-5.2.1 The email account that you tried to reach is disabled. Learn more
at 550 5.2.1
h11si10639753pgh.228 - gsmtp (in reply to RCPT TO command)
How do I solve this?
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