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Mail server host name in greeting

Discussion in 'E-mail Discussions' started by Skin, Jun 2, 2013.

  1. Skin

    Skin Well-Known Member

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    Hello,
    after checking my DNS on http://www.dnsqueries.com/ I have this error in the mail section:

    The configuration of your mail servers and your DNS are not ok! The report of the test is:
    pointnet.org. -> host.pointnet.org -> N.C.
    Spam recognition software and RFC821 4.3 (also RFC2821 4.3.1) state that the hostname given in the SMTP greeting MUST have an A record pointing back to the same server.

    I've searched on google and on this forum, but I haven't been able to solve this error, can anyone please help?

    Thanks
    Alessio
     
  2. quietFinn

    quietFinn Well-Known Member

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    That means that if the hostname is server.domain.com, then in the DNS Zone of the domain domain.com there must be an A record for server, pointing to the server's main IP.
     
  3. Skin

    Skin Well-Known Member

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    Hello thanks for your reply, my hostname is host.pointnet.org, if I edit the dns zone for pointnet.org I see the A record:
    host 14400 IN A main ip address
    is it correct?
     
  4. quietFinn

    quietFinn Well-Known Member

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    Yes it's correct.
     
  5. Skin

    Skin Well-Known Member

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    Thanks, now the Mail server host name in greeting looks ok, no more errors :)

    Again thanks for your support
    Alessio
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    I am happy to hear there are no additional errors. I am marking this thread as [Resolved].

    Thank you.
     
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