Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Mail Server IP - Urgent help required.

Discussion in 'E-mail Discussion' started by benty2004, Jan 24, 2011.

  1. benty2004

    benty2004 Registered

    Joined:
    Jan 24, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    I am having massive problems as my main cPanel IP mail server is on a lot of blacklists due to high spamming of emails from customers and I am now having problems sending emails to many providers. (i.e. Windows Live, Google, etc.)

    Is there any way I can change my main email server IP in cPanel where all my mail will go through that IP only.

    Any help/suggestions will be greatly appreciated, thanks in advance.

    Regards, Benty.
     
    #1 benty2004, Jan 24, 2011
  2. garrettp

    garrettp Well-Known Member PartnerNOC

    Joined:
    Jun 18, 2004
    Messages:
    312
    Likes Received:
    0
    Trophy Points:
    166
    cPanel Access Level:
    DataCenter Provider
    If spam is originating from your server, you will want to address the source of it first as changing the IP the mail is coming from will only be a very temporary stopgap before the RBL providers block that IP as well (if they haven't already blocked your entire allocation).

    Add the following line to your Exim config using the Advanced Exim Configuration editor in the WHM, and then start looking through /var/log/exim_mainlog for sources of the junk.

    Code:
    log_selector = +arguments +subject
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 garrettp, Jan 24, 2011
  3. benty2004

    benty2004 Registered

    Joined:
    Jan 24, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    all of the above i did just need to set a full new ip then all will be good

    Any help/suggestions will be greatly appreciated, on seting a new main mail ip to cpanel thanks in advance

    Regards, Benty.
     
    #3 benty2004, Jan 24, 2011
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    33
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    You can change the gateway IP for the server by changing it to the following in /etc/mailips:

    Code:
    *: newIP#
    You then don't have to change the main server IP, but can simply change the gateway IP for mail. You'll want to ensure you have port 25 opened for that IP in the firewall to send and receive on port 25.

    Next, you'll also want to set the following options in WHM > Exim Configuration Editor:

    - Send HELO based on the domain name in /etc/mailhelo (*: HELONAME can be added to the file to change the default helo name) [?]
    * On

    - Send outgoing mail from the IP that matches the domain name in /etc/mailips (*: IP can be added to the file to change the main outgoing interface) [?]
    * On

    You'd then want to also fill out the /etc/mailhelo and /etc/mail_reverse_dns files with the following:

    /etc/mailhelo file contents

    Code:
    *: hostname.server.com
    /etc/mail_reverse_dns file contents

    Code:
    newIP#: hostname.server.com
    Thanks!

    Replace hostname.server.com with the PTR record for the IP.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelTristan, Jan 24, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Mail Server Urgent
  1. youceffk

    Server accepting emails that score above Spam Threshold Score

    youceffk, Mar 13, 2019, in forum: E-mail Discussion
    Replies:
    3
    Views:
    372
    cPanelLauren
    Mar 13, 2019
  2. nelsomnio

    Issue receiving emails from our internal servers

    nelsomnio, Mar 8, 2019, in forum: E-mail Discussion
    Replies:
    4
    Views:
    412
    nelsomnio
    Mar 13, 2019
  3. jtgroup

    Block e-mail addresses from e-mailing any user on server

    jtgroup, Mar 4, 2019, in forum: E-mail Discussion
    Replies:
    5
    Views:
    236
    cPanelMichael
    Mar 4, 2019
  4. zefie

    SOLVED Mail server claims domain default account does not exist

    zefie, Feb 25, 2019, in forum: E-mail Discussion
    Replies:
    4
    Views:
    204
    zefie
    Mar 2, 2019
  5. psytanium

    Extract senders and receivers email addresses from my server

    psytanium, Feb 15, 2019, in forum: General Discussion
    Replies:
    5
    Views:
    179
    cPanelLauren
    Feb 20, 2019

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice