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Mail server set up questions

Discussion in 'E-mail Discussion' started by Damien Herlem, Apr 12, 2016.

  1. Damien Herlem

    Damien Herlem Registered

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    Hello, I have set this all up best I can, but am having the following issues....

    I'm on a dedicated server with - Removed -

    Code:
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
      xxxxxxxxxxxxxxxxxxxxxx
        host mx01.1and1.co.uk [xxx.xx.xx.xx.xx.]
        SMTP error from remote mail server after initial connection:
        554-example.de (mxeue106) Nemesis ESMTP Service not available
        554-No SMTP service
        554 invalid DNS PTR resource record, IP=xxx.xx.xx.xxx.xx
    
    Reporting-MTA: dns; xx.xx.xx.xx.xx.xx
    
    Action: failed
    Final-Recipient: rfc822;xx.xxx.xx.xx.x
    Status: 5.0.0
    Remote-MTA: dns; mx01.1and1.co.uk
    Diagnostic-Code: smtp; 554-example.de (mxeue106) Nemesis ESMTP Service not available
    554-No SMTP service
    554 invalid DNS PTR resource record, IP=xx.xxx.xx.xxx.xx
    
    Can someone please help me with this?

    Thanks in advance.
    Damien Herlem.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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  3. Damien Herlem

    Damien Herlem Registered

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    I have tried that, also get this error when changing info in WHM

    zone domain.co.uk/IN: domain..co.uk/MX 'mail.domain..co.uk' is a CNAME (illegal) zone domain.co.uk/IN: _caldav._tcp.domain..co.uk/SRV 'server.domain..co.uk' has no address records (A or AAAA) zone domain.co.uk/IN: _caldavs._tcp.domain.co.uk/SRV 'server.domain..co.uk' has no address records (A or AAAA) zone domain..co.uk/IN: _carddav._tcp.domain.co.uk/SRV 'server.domain..co.uk' has no address records (A or AAAA) zone domain..co.uk/IN: _carddavs._tcp.domain.co.uk/SRV 'server.domain..co.uk' has no address records (A or AAAA) zone domain..co.uk/IN: loaded serial 2016041317 OK
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you verify if you get the valid PTR record when using the "host" command on the IP address used for sending email? EX:

    Code:
    host IP
    Thank you.
     
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