Mail server suddenly offline

allenhui

Well-Known Member
Aug 17, 2003
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I have created a domain name.For e.g akz.com
It works normally this few days,but there is a problem suddenly. mail.akz.com couldn't be ping and also i can't use it to receive mail. What i need to do to fix it back?
 

casey

Well-Known Member
Jan 17, 2003
2,288
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Check the dns zone. You may be missing the cname for mail.
 

BrightAdmin

Well-Known Member
Feb 29, 2004
204
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Hi allenhui,

Check whether MX record and CNAME entry is for that domain,and try to nslookup from your server for resolving. Telnet to the server and check for any errors.

Regards,

Bright
:)