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Mail Service Using CloudFlare Issue

Discussion in 'E-mail Discussion' started by alirayaneh, Oct 21, 2017.

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  1. alirayaneh

    alirayaneh Registered

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    hi. im new on cpanel .
    The mail service on my server does not work properly
    Emails are received. But the email will not be sent.
    All domains connected to accounts are via cloudflear and ARecord services

    when i send an email by cpanel webmail . it get an email by subject
    "Mail delivery failed"

    Code:
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
      someusr@gmail.com
        all hosts for 'gmail.com' have been failing for a long time (and retry time not reached)
    Reporting-MTA: dns; server2.example.com
    
    Action: failed
    Final-Recipient: rfc822;someusr@gmail.com
    Status: 5.0.0

    All the accounts in my cpanel server have this problem
     
    #1 alirayaneh, Oct 21, 2017
    Last edited by a moderator: Oct 21, 2017
  2. alirayaneh

    alirayaneh Registered

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    The hostname for me was already a mistake and I corrected it a few days ago, however, the problem was not resolved.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Is this only happening for emails sent to Gmail, or is this for any remote mail server? What output do you see in /var/log/exim_mainlog when an email fails? EX:

    Code:
    exigrep user@gmail /var/log/exim_mainlog
    Thank you.
     
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  4. alirayaneh

    alirayaneh Registered

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    hi .
    i create an support ticket on cpanel .
    they say smtp outband locked by datacenter
     
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