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Mail system not working

Discussion in 'E-mail Discussion' started by arsalahmed786, Feb 6, 2018.

  1. arsalahmed786

    arsalahmed786 Member

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    Hi, recently i shifted my site into new host and i also use cloudflare. so Mail system not working on MyBB.

    Mx record still set old host on my cloudflare

    server: dc-611a9a01687b.example.com
    Priority: 0

    How can i get new host Mx details so i can set it on cloudflare? my host provider didn't helping me.
     
    #1 arsalahmed786, Feb 6, 2018
    Last edited by a moderator: Feb 6, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    You could create an "A" record for "mail.yourdomain.tld" pointing to the IP address associated with the cPanel server and then configure your MX records to use "mail.yourdomain.tld".

    Thank you.
     
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  3. arsalahmed786

    arsalahmed786 Member

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    Hi bro as i said i shift into new host but cloudflare still saved old info. i have set "A" records and site working fine. check - Removed -

    but Mx record is:
    server: dc-611a9a01687b.example.com
    Priority: 0

    how can set same on cPanel i mean or i get new info of new server.
     
    #3 arsalahmed786, Feb 15, 2018
    Last edited by a moderator: Feb 15, 2018
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    You'd need to update the MX record so it points to wherever the email for the domain name is hosted. If it's the cPanel server, then you'd need to setup a record with CloudFlare (e.g. mail.domain.tld) that directs traffic to the cPanel server. You may want to contact your web hosting provider for assistance in finding out the IP address of the mail server.

    Thank you.
     
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