Mail using SSL on GoDaddy

uncoke

Registered
Oct 30, 2014
3
0
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cPanel Access Level
Root Administrator
Hello,

I'm getting some trouble setting my mail client using the configs shown by cPanel.

Basically I have created some mailbox using cPanel of my VPS and I have tryed using the suggested configs. The first one (using SSL, the recomanded config) not works, the second one (NO SSL, not recomanded) works well.

NOT WORKS

Secure SSL/TLS Settings (Recommended)
Username: [email protected]
Password: Use the email account’s password.
Incoming Server: ip-My-IP.secureserver.net
  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server: ip-My-IP.secureserver.net
  • SMTP Port: 465
Authentication is required for IMAP, POP3, and SMTP.

WORKS

Non-SSL Settings
(NOT Recommended)
Username: [email protected]
Password: Use the email account’s password.
Incoming Server: mail.mydomainxxx.com
  • IMAP Port: 143
  • POP3 Port: 110
Outgoing Server: mail.mydomainxxx.com
  • SMTP Port: 25
Authentication is required for IMAP, POP3, and SMTP.

I noticed:
the MX record it just one: host @ points to @

(sorry, the message was sent accidentally and i can't edit to add the last lines, so i type here...)


I noticed:
- the MX record it just one: host @ points to @
- the nameservers is ns3/ns4.domaincontrol.com

Have I to add new MX records to use the recomanded config ? Or have i to use a custom nameservers ?

Can you help me ?

thanks
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Hello :)

It looks like your mail server SSL certificate name may not resolve to your server. Have you considered updating the hostname to something such as "server.domain-you-own.com" via "WHM Home » Networking Setup » Change Hostname" and then updating the service SSL certificates via "WHM Home » Service Configuration » Manage Service SSL Certificates"? Or, do you prefer to use GoDaddy itself for email hosting?

Thank you.