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Mail with attachment to @AOL.com never arrives

Discussion in 'E-mail Discussions' started by davidmxs, May 15, 2003.

  1. davidmxs

    davidmxs Member

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    Hello,

    I have a problem with users that have aol mail accounts. If they send mail without attachments to @aol.com, the mail is received without problems. But if they atach any file (gif, jpg, doc, etc.) the mail is not received and there is not mail back.

    This problem only presents using my server as smtp outgoing mail server.

    It is not for my IP, I have servers in different subnets and the problem is the same in each one. All servers have Cpanel.

    My servers have reverse resolution for main IP.

    I will thank any help.

    David Max
     
  2. Website Rob

    Website Rob Well-Known Member

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    Most ISPs have reached the point where the only acceptable attachment is a Zip file. Otherwise, too many eMail Viruses get spread. (i.e. most people don't know an image file can contain an excutable file, along with all the other type attachment types)
     
  3. davidmxs

    davidmxs Member

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    Yes you are right, the problem with aol is if I use other smtp server the mail is received with the same attachments without problems. Only if I use my own server as smtp, mails with attachments are not received in aol mail accounts.
     
  4. Website Rob

    Website Rob Well-Known Member

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    Although I knew that Exim applies the same filitering to 'incoming' msgs., a quick test showed it also applies the filtering to 'outgoing' eMail as well.

    So the Zip file method will have to be used for your own accounts as well.

    Learn something new everyday. :D
     
  5. WillyMore

    WillyMore Active Member

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    I just send a gif attachment to aol fine.

    cPanel.net Support Ticket Number:
     
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