Mail work only with outging mails...Help!!!

[teedee]

hi,

I got an account with cpanel and just setup Outlook for an email yesterday with domain mail.mydomain.com for both ingoing and outgoing mail. When I logged in, it worked fine and downloaded all the emails from the server. However, when I sent out a mail, it was not working and show this task error:

"Task '[email protected] - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'"

Can anybody give a hint for how to fix this?

btw, I use Symantec Client firewall and I set the firewall to allows everything from outlook but it didn't work either.

Thanks.

 

[Adrnalnrsh]

Did you tell Outlook that your server requires authentication (same as incoming)?

Also, can you telnet mail.domain.com 25 if so then just type quit to exit. If you cant then you ISP could be blocking outbound 25 and you would have to use their SMTP server for relaying email.

Regards,

 

[Lyttek]

You can also run a second instance of exim on another port, and tell your email program to use that port instead of 25.

 

[Adrnalnrsh]

That would be a way around it.

 

[worldcom]

Check this link out:

http://www.propersupport.com/?menu=11&topicid=17

It has a good explanation of ISP's that are blocking that port. I know, cause I have the same problem

 

[besimtari]

hi,

I got an account with cpanel and just setup Outlook for an email yesterday with domain mail.mydomain.com for both ingoing and outgoing mail. When I logged in, it worked fine and downloaded all the emails from the server. However, when I sent out a mail, it was not working and show this task error:

"Task '[email protected] - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'"

Can anybody give a hint for how to fix this?

btw, I use Symantec Client firewall and I set the firewall to allows everything from outlook but it didn't work either.

Thanks.

Same problem here. I got many domains on my deticated server. All emails working fine expet in one of the account. I did tell Outlook that my server requires authentication (same as incoming) but still the same problem.

 

[Adrnalnrsh]

Same problem here. I got many domains on my deticated server. All emails working fine expet in one of the account. I did tell Outlook that my server requires authentication (same as incoming) but still the same problem.

So your saying that Outlook can relay through your SMTP server on several domains just fine, but one account canno? You may want to do a "tail -F /var/log/exim_mainlog and exim_rejectlog and exim_paniclog to see whats happening, may check the messages and secure as well.

Regards,