Mailbox full issue

[Zabidin]

Hi,

Lately with new update, having issue with mailbox. The old version if mailbox full it's will bounce the email.

But with new update, it will hold but cpanel not checking either mailbox is already cleanup or not. When we saw queue high on exim, we check on exim log we can catch the error "Mailbox is full / Blocks limit exceeded / Inode limit exceeded" but when we check on cpanel/whm mailbox user still have space.

We suspect this is a bug. If this a bug, please fix it and provide new patch.

[email protected] [~]# df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/mapper/vg_mail-lv_root
                       50G   32G   15G  68% /
tmpfs                 7.2G     0  7.2G   0% /dev/shm
/dev/sda1             477M  104M  348M  23% /boot
/dev/mapper/vg_mail-lv_home
                      682G  420G  228G  65% /home
/usr/tmpDSK           1.2G   73M  1.1G   7% /tmp
[email protected] [~]# df -i
Filesystem             Inodes   IUsed    IFree IUse% Mounted on
/dev/mapper/vg_mail-lv_root
                      3276800 1057533  2219267   33% /
tmpfs                 1866611       1  1866610    1% /dev/shm
/dev/sda1              128016      53   127963    1% /boot
/dev/mapper/vg_mail-lv_home


                     45375488 1725877 43649611    4% /home
/usr/tmpDSK             79200    1643    77557    3% /tmp

You can see, we have plenty space with inode free.Advice needed.

Thanks.

 

[SysSachin]

Hello,

Which OS is installed on your server ?
Provide me the output for below command

cat /etc/redhat-release

Also please check this post related your issue :
Mailbox is Full

 

[cPanelMichael]

Hello,

Could you verify if CloudLinux is installed on this system? If so, browse to "WHM >> Server Configuration >> CloudLinux LVE Manager" and verify the account isn't at it's inode limit. Documentation on inode limits with CloudLinux is available at:

CloudLinux Documentation

Thank you.