The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Mailbox full Outlook problems

Discussion in 'E-mail Discussions' started by Edward Byrne, Jul 18, 2016.

Tags:
  1. Edward Byrne

    Edward Byrne Member

    Joined:
    Nov 15, 2014
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Harare, Zimbabwe, Zimbabwe
    cPanel Access Level:
    Website Owner
    Hi all
    Something I don't understand here. I have an email account set up on Outlook from Cpanel. I had some sending issues and error warning about mailbox quota. I went to Cpanel and checked the email account there and indeed the mailbox ix full. I raised the quota and got a message that it could take up to 4 hours to be effected. I still cannot send from the account but the 4 hours is not up yet - so hopefully it will return. Mail is coming in.

    What I don't understand is... I regularly send and receive from this email address - so what is sitting in that mailbox? If it's incoming, how can I retrieve it? Is it outgoing?

    Sorry to be so dumb, would love an explanation. My Thanks.
     
    #1 Edward Byrne, Jul 18, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    35,657
    Likes Received:
    1,138
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    A directory for each domain, subdomain, addon domain, and parked domain exists in the "/home/user/mail" directory. These directories include subdirectories for each email address associated with the domain. The following document explains how you can browse to a directory like this and determine where the disk space usage is coming from:

    How to manage your hard drive space

    Let us know if you have any questions.

    Thank you.
     
    #2 cPanelMichael, Jul 18, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Mailbox full Outlook
  1. Zabidin

    Mailbox full issue

    Zabidin, Nov 2, 2016, in forum: E-mail Discussions
    Replies:
    2
    Views:
    450
    cPanelMichael
    Nov 3, 2016
  2. Inndesign

    Mailbox is Full

    Inndesign, Oct 27, 2016, in forum: E-mail Discussions
    Replies:
    3
    Views:
    435
    cPanelMichael
    Nov 3, 2016
  3. RyokoX

    Limiting cPanel account's default mailbox.

    RyokoX, May 16, 2017, in forum: E-mail Discussions
    Replies:
    2
    Views:
    117
    cPanelJasonT
    May 17, 2017
  4. Michael Turner

    Email: Subdirectory/Mailbox Creation

    Michael Turner, Apr 3, 2017, in forum: cPanel Developers
    Replies:
    1
    Views:
    166
    cPanelMichael
    Apr 3, 2017
  5. orbPanel

    Mailbox compression

    orbPanel, Feb 24, 2017, in forum: E-mail Discussions
    Replies:
    1
    Views:
    153
    Infopro
    Feb 24, 2017

Share This Page