Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Mailbox full Outlook problems

Discussion in 'E-mail Discussion' started by Edward Byrne, Jul 18, 2016.

Tags:
  1. Edward Byrne

    Edward Byrne Member

    Joined:
    Nov 15, 2014
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Harare, Zimbabwe, Zimbabwe
    cPanel Access Level:
    Website Owner
    Hi all
    Something I don't understand here. I have an email account set up on Outlook from Cpanel. I had some sending issues and error warning about mailbox quota. I went to Cpanel and checked the email account there and indeed the mailbox ix full. I raised the quota and got a message that it could take up to 4 hours to be effected. I still cannot send from the account but the 4 hours is not up yet - so hopefully it will return. Mail is coming in.

    What I don't understand is... I regularly send and receive from this email address - so what is sitting in that mailbox? If it's incoming, how can I retrieve it? Is it outgoing?

    Sorry to be so dumb, would love an explanation. My Thanks.
     
    #1 Edward Byrne, Jul 18, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,896
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    A directory for each domain, subdomain, addon domain, and parked domain exists in the "/home/user/mail" directory. These directories include subdirectories for each email address associated with the domain. The following document explains how you can browse to a directory like this and determine where the disk space usage is coming from:

    How to manage your hard drive space

    Let us know if you have any questions.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Jul 18, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Mailbox full Outlook
  1. fusuyevo

    Mailbox is full

    fusuyevo, Jul 23, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    168
    cPanelLauren
    Jul 23, 2018
  2. Zabidin

    Mailbox full issue

    Zabidin, Nov 2, 2016, in forum: E-mail Discussion
    Replies:
    2
    Views:
    1,139
    cPanelMichael
    Nov 3, 2016
  3. Inndesign

    Mailbox is Full

    Inndesign, Oct 27, 2016, in forum: E-mail Discussion
    Replies:
    3
    Views:
    1,310
    cPanelMichael
    Nov 3, 2016
  4. Kain

    Limiting Mailbox Size

    Kain, Sep 17, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    65
    cPanelMichael
    Sep 17, 2018
  5. diracuser

    Horde - when opening a mailbox for the first time, where do you want to start

    diracuser, Sep 11, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    131
    cPanelMichael
    Sep 13, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice