Mailbox permission incorrect.

kiat

Active Member
Oct 11, 2001
31
0
306
Hi,

I used cpanel for many years. I serveral times found that the problem of recieving email sometime from incorrect Mailbox permissions. I think that CPanel might know this occur very often and it's very odd problem then the development team made an option in WHM to fix incorrect permissions.

IMHO, Permission fix option is not root cause fix. If it is the way it works, could CPanel expert explain why the permission change quite often?

When it happen and customer complain to us. We are quite difficult to tell them why and we were looked unprofessional hosting.

Kiat.
 

webignition

Well-Known Member
Jan 22, 2005
1,876
0
166
I'd suggest contacting cPanel support to find out why this may be occurring for you. I've noticed people mention this from time to time, however it's never happened on any of my servers and so I doubt that it's a global issue.

/scripts/mailperm should sort out the permissions. For the time being you could set a cronjob to run this every X minutes if incorrect mailbox permissions are really a problem for you.
 

kiat

Active Member
Oct 11, 2001
31
0
306
Thank you for your suggestion. If you click on Repair Mailbox permissions in WHM, Is WHM return without any fixing lines?

Kiat.
 

webignition

Well-Known Member
Jan 22, 2005
1,876
0
166
kiat said:
f you click on Repair Mailbox permissions in WHM, Is WHM return without any fixing lines?
Yes, for me this option doesn't output anything other than 'Complete!'. Neither do I see any output from /scripts/mailperm.

This is probably because there is nothing to fix.
 

mctDarren

Well-Known Member
Jan 6, 2004
662
6
168
New Jersey
cPanel Access Level
Root Administrator
Are you using latest version exim and stable of cpanel? I've seen this problem before on a box running edge, but that was about a year ago and haven't encountered it since.